General Service Technician / Service Advisor - CARS of America - Glenview, IL

General Service Technician / Service Advisor – Dual Role

CARS of America

1727 Chestnut Ave, Glenview, IL 60025
Earn $20–$25 per hour
Hours: M–F, 7:30 AM – 5:00 PM CST

Grow your career in a unique hybrid position that blends hands-on automotive work with customer-facing service advising. At Hagen’s Automotive—part of the GreatWater 360 Auto Care family—you’ll support shop operations, develop mechanical skills, and assist customers with confidence and care.
What You’ll Do – Dual Role - GS/Service AdvisorA dynamic role supporting both shop workflow and customer service.

General Service Technician Responsibilities
Perform tire services, oil changes & fluid services
Assist with basic diagnostics & mechanical repairs (brakes, alignments, suspension, cooling, electrical)
Maintain a clean, safe, organized shop environment
Support technicians & complete tasks that keep the shop running smoothly
Service Advisor Responsibilities
Greet customers, answer calls & manage service workflows
Enter customer/vehicle data into shop software
Assign work orders & communicate effectively with technicians
Build estimates, review recommendations & obtain customer authorizations
Keep customers updated and ensure a smooth pickup/payment process

What You Bring

6+ months experience in auto service or trade school preferred
Customer service experience (3+ months)
Strong communication, computer skills & a desire to learn
Valid driver’s license & ability to perform road tests
A team-first mindset—no job too big or too small

Why Join GreatWater 360 Auto Care?Benefits start Day 1 (except 401k). We invest in your growth from the moment you join our team.

Benefits Snapshot
Medical, Dental & Vision Insurance with multiple plan options
401(k) with company match – 100% match on first 3%, 50% on next 2% (eligible after 90 days)
Front-loaded PTO + Paid Parental Leave
HSA employer match up to $15 per paycheck
Company-paid $25,000 Life & AD&D Insurance
Employee Assistance Program (EAP) for you & your family at no cost
Teammate discounts – 50% off labor; parts at cost +5%
LEARN-to-EARN development program, tuition assistance & ASE reimbursement

Grow With Us

This hybrid role is perfect for someone looking to advance quickly—whether your goal is to become a technician, service advisor, or future shop leader. GreatWater 360 Auto Care provides the training, resources, and support to help you get there.

Apply Today

Ready to build a rewarding career with real development opportunities? Apply now!