Gift Shop Supervisor

Preferred Qualifications

Role Purpose

Supervises the day to day operations of the gift shop. Directs and supervises employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers. Contributes to gift shops financial growth through driving sales, managing expenses and implementing plans for increased profitability.

Responsibilities

• Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Maintains an orderly workflow according to priorities. – maintain store’s cleanliness, loss prevention, and health and safety measures. Oversees, coordinates, and performs computerized cash register sales transactions and cash management.
• Monitors sales activities to ensure that customers receive satisfactory service and quality goods. Provides sales coordination and problem resolution for staff.
• Creates an environment that engages employees and facilitates organic growth. Motivates; coaches for results; manages and ensures effective employee relations; create an ethical, non-discriminatory and safe work atmosphere.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• 2-5 years

Supervisor Experience

• < 2 years

Preferred Requirements

Education

• Bachelor's Degree

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

• Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer