Global Consulting Services - Delivery- Global Delivery Transformation-Analyst- Hyderabad

Deloitte Global Consulting Services

Business: Deloitte Support Services India Private Limited

Business Area: Global Consulting Services

Pillar: Delivery

Sub-Pillar: Global Delivery Transformation

Career Level: Analyst

About the team

The Global Consulting Services (GCS) team works globally across practices and borders to support Deloitte’s Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T) businesses. The team is focused on offering our clients and people the global experience that’s essential in today’s world. Through GCS, we provide innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Leveraging leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values.

Within Global Consulting Services, the Delivery pillar leads and empowers Member Firms and other Global areas to drive service delivery transformation and improve client delivery quality and efficiency. The Global Delivery Transformation (DT) team sits within the Delivery pillar and aims to standardize, modernize, and optimize delivery across member firms, leading to greater efficiency, stronger margins, and maintaining a competitive edge in a rapidly evolving market. The team focuses on evolving delivery methods to address inconsistencies, declining margins, and disparate delivery approaches.

Overview of the role

We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working collaboratively in a close-knit team. We are seeking a person with professional experience in either consulting or market insights and strategy development space with strong analytical and communication skills.

The professional will support the Global Delivery Transformation team activities as they go about driving Delivery Transformation priorities. They will help in enabling global leaders to make strategic decisions that translates into marketplace impact and growth. The professional will support the Delivery Transformation program governance, communications and transformation initiatives with Global and Member Firm Delivery Transformation Leaders.

Key responsibilities

The role will require involvement in strategic initiatives including (but not limited to) the below:

• Facilitate meeting planning and execution, including preparing agendas, organizing virtual and in-person meetings, and documenting minutes of meetings (MoM) for accountability and follow-up actions.
• Conduct both quantitative and qualitative data analysis to deliver actionable insights and recommendations for strategic projects.
• Assist and support Global Delivery Transformation Leader in preparing executive-level materials, including PowerPoint presentations, Excel reports, using storyboarding techniques to convey key messages.
• Engage proactively with stakeholders to fulfill requirements and support in proposing enhancements or automations to improve deliverables.
• Work with multiple teams to manage the standardized reporting processes and address current and future reporting needs.
• Collaborate with Global Delivery and Member Firm Delivery Transformation teams to support the implementation of Delivery Transformation initiatives, such as enabling Delivery Transformation reporting.

Requisite core skills

• Self-motivated, innovative, and strong team player
• Strong analytical, problem-solving, and critical thinking skills
• Must possess the ability to handle highest level of confidential information
• Strong attention to detail
• Assumes personal responsibility for achieving quality results
• Actively participates in team discussions, responsive and asks clarifying questions
• Supports the team by taking on additional responsibilities when needed
• Strong verbal and written communication skills
• Ability to collaborate and communicate across hybrid teams to achieve the desired business objectives
• Strong knowledge of MS Office suite (e.g., MS Excel, MS PowerPoint) and reporting skills
• Experience in creating documents (decks, reports, dashboards etc.) for senior leadership
• Ability to thrive in a complex and fast-paced environment with many competing priorities
• Added advantage: Write and edit Macros in Excel, create dashboards on Tableau, PowerBI, SharePoint knowledge and familiarity with online meeting platforms like MS Teams and Zoom.

Qualifications, experience, work location, and timing

• Academic qualification: Bachelor’s/Master’s degree
• Work experience: 1-3 years of relevant experience
• Strong track record with previous teams/business
• Location: Bengaluru
• Comfortable working with team members and stakeholders across geographies and time zones
• Work hours: 11:00 AM – 8:00 PM (expected to be flexible with time zones to support Global teams)
• Working from office: The individual is expected to come to office at least 2 days a week as per the ‘work from office’ schedule

About Deloitte

“Deloitte” is the brand under which independent firms throughout the world collaborate to provide services in a geographic area. These firms are members of Deloitte Touché Tohmatsu Limited DTTL, a UK private company limited by guarantee. With 260,000+ people in over 150 countries, Deloitte member firms serve more than 80 percent of the world's largest companies as well as large national enterprises, public institutions, and successful fast-growing companies

Deloitte Support Services India Pvt Ltd

Enabling Areas (EA) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S and India professionals, and is continually evaluating and expanding its portfolio

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. Deloitte University (DU): The Leadership Center in India, our state-of-the- art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you

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