Global Luxury SaaS Customer Success Manager

A leading SaaS technology firm in the United Arab Emirates is seeking a proactive Customer Success Manager to enhance customer relationships across North America, Europe, and the Middle East. The role demands 5+ years of experience in managing customer relationships, ideally in the luxury hospitality sector. Responsibilities include driving product adoption and upselling initiatives, ensuring maximum customer satisfaction, and collaborating closely with sales and support teams to meet customer goals. Candidates should possess excellent communication and analytical skills.