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Global Programs Manager
At UNC’s Kenan-Flagler Business School, we think differently; and more importantly, we teach differently. Opening our doors as the Department of Commerce in 1919 and awarding our first degrees to 12 students in 1921 was the beginning. Today, we have become a top-ranked business school comprised of several professional and academic degree programs that serve over 3,000 students. At Kenan-Flagler, our greatest assets are our people and our culture. We are rooted in our core values of integrity, inclusion, innovation and impact, and it goes back to our founding. It’s not just something on paper, we live it, we show it. Our mission is to prepare the next generation of business leaders by providing a world class education to our students. We seek to recruit diverse, innovative, and exceptional talent to achieve this goal.
This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.
The Global Programs Manager (‘GPM’) is primarily responsible for contact, communication, and information management for the Undergraduate Business Global Programs team for a variety of internal and external stakeholders. This position works directly with outgoing and incoming students, in addition to supporting the work of the Associate and Assistant Directors for key Global programming. In addition, the GPM uses independent judgment and delegated authority to handle information requests and correspondence; analyze incoming information for significance; reroute requests as needed; determine needed action items; and work on matters to resolution. The GPM position has the following four broad responsibilities: 1) contact, communication, and information management; 2) international partner management; 3) global programs advising; and 4) administrative manager for Global program services. The GPM will work strategically with diverse faculty, students, and colleagues to provide top quality service and help to resolve challenges as they arise. While this role supports the Global Programs Team, the GPM is part of a growing cross functional Undergraduate Business team which supports the overall mission of the UBP.
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
- Experience in advising and/or experience in the field of higher education.
- Team player with a positive attitude and strong customer focus.
- Ability to organize and prioritize work.
- Exceptional interpersonal skills.
- Experience with student information systems (i.e., PeopleSoft/ConnectCarolina).
This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.
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