Global Salesforce Manager- Boise, ID

Summary

We are seeking a strategic and collaborative Global Salesforce Manager to lead the deployment, governance, and continuous improvement of Salesforce across global markets. This role is responsible for ensuring Salesforce modules are aligned with business needs, enhancements are prioritized and delivered effectively, and cross-functional teams are supported through seamless tool adoption and performance.

Key Responsibilities

• Salesforce Deployment
  • Ensure functionalities within Salesforce are deployed strategically and meet the market where it is
  • Lead the deployment of Salesforces into emerging markets.
  • Ensure Salesforce roadmap is maintained and well communicated with stakeholders
  • Ensure markets and Salesforce Specialists are aligned and consistent across geographical regions
  • Develop and maintain the Salesforce tech stack – to ensure consistency of usage and clarity of functionality (Sales, Service, Marketing)
  • Work with a ‘virtual’ team of Global Sales SMEs to ensure Salesforce is delivering seller time efficiency
  • Ensure deployment is planned in advance and with consideration to other deployments, including SAP (Project Bedrock)
• Enhancements & Continuous Improvement
  • Partner with Sales, Marketing, Customer Service and IT to ensure Salesforce aligns with business needs and deliver value.
  • Gather and document enhancement requests from business users to inform future development.
  • Responsible for testing and deployment of new features and updates.
  • Ensure enhancements are delivered efficiently and meet quality standards.
  • Act as Business SME to develop and deploy features required in region
  • Implement governance frameworks and drive continuous improvement initiatives.
  • Identify and evaluate new technologies that enhance commercial capabilities.
• Governance & Business Support
  • Ensure clean, accurate data flow across systems (e.g., Salesforce, SAP, Blueshift) and manage tool interdependencies.
  • Ensure existing usage markets continue to be enhanced and optimized
  • Ensure emerging markets are utilising the commercial tech stack as relevant regionally
  • Be point of call for sales teams in relation to Salesforce

Typical Education

Bachelor’s degree (B.A. or B.S.) from 4 year college or university

Experience Details

5+ years related experience and/or training