Global Security Investigator, Senior Associate

The Global Security (GS) team conducts investigations, protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for investigations, developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis in support of J.P. Morgan Chase, its employees, customers, assets, and facilities throughout the world.

As a Global Security Investigator within the Global Security team, you will be responsible for conducting complex and sensitive employee investigations involving fraud and Code of Conduct violations. You will work closely with various teams within the organization, including Legal, Human Resources, Employee Relations, Compliance, and Audit, to ensure the safety and integrity of our operations. Your role will involve gathering evidence, analyzing data, identifying fraudulent transactions, and recommending system, process, and procedural changes to mitigate risks. This role provides an opportunity to safeguard our company's assets and reputation, while working in a dynamic and inclusive environment.

Job responsibilities

• Conducts the investigation process with a focus on gathering evidence for investigations. Evidence is compiled in a logical fashion to identify subjects and perform root cause analysis.
• Works closely with Risk and other key LOB personnel to analyze controls based on investigation findings and recommend enhancements/remediation.
• Conducts analyzes and identifies fraudulent transactions to mitigate reputation and financial risk.
• Recognizes opportunities for addressing fraud issues, risks and exposures.
• Maintains working relationships with all federal, state and local law enforcement and regulatory agencies.
• Gathering evidence, interviewing witnesses and subjects, documenting in the case management system, working with law enforcement for the prosecution of investigations, complying with regulatory requirements, and identifying control and procedural issues.
• Conducts investigative field work.
• Safeguard highly sensitive and confidential information.
• Support investigative teams outside of North America as needed

Required qualifications, capabilities and skills

• Experience in financial fraud investigations, related Law Enforcement or Retail Banking operations.
• Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors. Must be a team player.
• Able to articulate sophisticated fact patterns to non-technical line of business risk partners and memorialize investigations into regular reporting requirements.
• The employee demonstrates a strong sense of urgency and a bias toward action.
• Excellent written and verbal communication skills are required.
• Able to brief GS management on key issues in a timely fashion.

Preferred qualifications, capabilities and skills

• Bachelor's degree and related field or work experience desired.
• Knowledge of online banking systems, telephone banking risk management, Electronic Funds Transfer (EFT) systems, and/or risk management preferred.