Key Responsibilities:
- Manage and consult B2B clients (corporates, agencies, universities) on international visa requirements and immigration policies.
- Provide expert guidance on work, business, and dependent visa processes for countries like the USA, UK, Canada, Australia, Schengen zone, etc.
- Maintain and grow relationships with key B2B clients, ensuring high service satisfaction and retention.
- Handle escalations, complex cases, and custom mobility solutions.
- Supervise and mentor a team of junior visa consultants (if applicable).
- Stay updated with global immigration laws, compliance changes, and visa policy updates.
- Coordinate with embassies, consulates, legal advisors, and government bodies as needed.
- Collaborate with internal sales and client onboarding teams to understand and deliver on client requirements.
- Prepare and review visa documentation to ensure accuracy and compliance.
- Drive continuous improvement in visa processing efficiency and client servicing.
Requirements:
- Bachelor’s degree in any discipline.
- Minimum 1-3 years of experience in global visa consulting, with a strong B2B focus.
- Excellent understanding of global visa processes and immigration systems.
- Proven experience working with corporate or institutional clients across multiple geographies.
- Strong interpersonal, communication, and negotiation skills.
- Ability to manage multiple clients and visa cases simultaneously.
- Detail-oriented with a strong sense of compliance and process adherence.
- Proficient in MS Office Suite and CRM tools.
Job Types: Full-time, Permanent
Work Location: In person
Job Types: Full-time, Permanent
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person