Global Visa Operations Officer

Patriot PRO Travel and Tourism is a travel and visa consultancy, providing global visa solutions, travel management, and end-to-end services for individual and corporate clients. We specialize in delivering seamless visa processing, ticketing, hotel bookings, and complete travel support.

We are now hiring a Global Visa Operations Officer with strong expertise in visa processing and hands-on knowledge of GDS systems and hotel booking portals.

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Position Overview

The Global Visa Operations Officer will oversee visa application processes, manage travel-related bookings, ensure compliance with embassy and airline requirements, and support internal teams. This role requires attention to detail, excellent organizational skills, and in-depth experience in both visa operations and travel systems.

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Key Responsibilities

• Manage end-to-end visa application processes across multiple destinations (Schengen, US, UK, AUSTRALIA, CANADA Etc).
• Ensure all visa applications are accurate, complete, and compliant with embassy/consulate regulations.
• Use GDS systems (Amadeus) for flight reservations, ticketing, and itinerary management.
• Handle hotel bookings via online portals and ensure travel packages are aligned with client requirements.
• Coordinate with embassies, consulates, airlines, and hotels to ensure smooth travel arrangements.
• Support urgent visa requests, escalations, and complex travel cases.
• Train and supervise consultants in visa documentation and travel booking systems.
• Generate operational reports on visa approvals, travel bookings, and customer satisfaction.
• Prepare, review, and submit visa applications accurately and on time.
• Stay updated with changes in embassy/consulate rules, immigration laws, and travel policies.
• Provide additional support such as travel insurance, hotel booking, and itinerary assistance.
• Maintain organized records of client applications and outcomes.

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Qualifications & Requirements

• Previous experience as a Visa Consultant, preferably focused on tourist visas.
• Strong knowledge of global tourist visa processes and embassy regulations.
• Excellent organizational skills and attention to detail.
• Strong communication and client-handling skills.
• Proficiency in MS Office and visa application portals.
• Ability to manage multiple cases under tight deadlines.
• Multilingual abilities (preferred).

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What We Offer

• Performance-based incentives.
• Professional growth and training opportunities.
• A supportive, multicultural, and client-focused work environment.
• Opportunities to work with international clients.

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month