Requisition No: 862015

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 60069874

Pay Plan: Career Service

Position Number: 60013587

Salary: $40,320.81

Posting Closing Date: 10/05/2025

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Florida Department of Children and Families

Government Operations Consultant I (GOC I)

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE.

This is an open, competitive, Career Service opportunity. We have excellent benefits, including affordable health insurance plans, a liberal sick and annual leave policy, and tuition waiver program through state colleges and universities. We offer 9 holidays and 1 personal day, FRS Investment or FRS Pension plans, and numerous pre-tax and post-tax benefit programs.

Location: The position is available in the Southeast Region (Fort Lauderdale). Positions will be housed within the Region based on physical location of selected candidates. Applicants interested in working in areas outside of the Southeast Region will need to apply for positions advertised for those specific areas on the People First System.

Annual Salary: $40,320.81 (Internal salaries determined by DCF salary policy)

QUALIFICATIONS:

To qualify for the position, an applicant must have an associate’s degree, or 60 semester or 90 quarter hours of college, or equivalent professional experience where the major responsibility was conducting interviews, recruiting, conducting trainings, or providing customer service (this does not include work as a sales clerk, cashier, or receptionist) on a full time basis. This experience can substitute on a year for year basis for the required education.

EXAMPLES OF WORK PERFORMED:

Work performed includes assisting in the development, implementation, and monitoring of agency programs, policies, and procedures to ensure compliance with federal, state, and departmental regulations. The role involves conducting research, analyzing data, and preparing reports to support management decision-making and program improvements. Consultants may review case or operational records, provide technical assistance to staff and supervisors, and participate in workgroups or task forces to advance policy and operational initiatives.

Additional responsibilities include supporting recruitment and onboarding activities, monitoring workforce trends, and recommending strategies to improve employee retention and engagement. The position may also assist with developing and implementing employee wellness initiatives, promoting a supportive workplace culture, and contributing to corrective action plans or performance improvement efforts.

Finally, consultants are expected to monitor and evaluate program and workforce activities to ensure objectives are met, while effectively communicating findings and recommendations to management through written reports, briefings, and presentations.

KNOWLEDGE, SKILLS AND ABILITIES:

• Writing; Communicating effectively with others in writing as indicated by the needs of the audience
• Reading Comprehension; Understanding written sentences and paragraphs in work related documents Identification of Key Causes Identifying the things that must be changed to achieve a goal
• Speaking Talking to others to effectively convey information
• Problem Identification; Identifying the nature of problems
• Information Gathering Knowing how to find information and identifying essential information Active Listening; Listening to what other people are saying and asking questions as appropriate Information
• Organization; Finding ways to structure or classify multiple pieces of information Critical Thinking; Using logic and analysis to identify the strengths and weaknesses of different approaches
• Implementation Planning; Developing approaches for implementing an idea
• English Language; Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Instructing Teaching others how to do something Coordination; Adjusting actions in relation to others; actions

SPECIAL NOTE:

• To be considered, employment applications should be complete and up to date.
• Some Agency positions may require successful completion of pre-interview assessment or work sample prior to interview.
• Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview.

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT (877) 562-7287

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.