Government Relations & Operations Specialist

Job Title — Government Relations & Operations Specialist (Dubai-facing) — Onsite, Lahore

Location: Lahore, Pakistan — Onsite (AHK Global Solutions office)
Employment Type: Full-time

Role Overview

We are hiring an experienced Government Relations & Operations Specialist to be based onsite in Lahore and to manage end-to-end UAE labour & immigration portal operations on behalf of our Dubai entity. The role requires proven operational experience with UAE portals (MOHRE, GDRFA, WPS, RTA, DU/Etisalat), strong vendor relationships, and the ability to coordinate timely, compliant outcomes remotely with Dubai stakeholders. Occasional travel to Dubai may be required.

Key Responsibilities

• Operate UAE portals (MOHRE, GDRFA, WPS, RTA, Etisalat/DU) for visas, quota management, contract submissions, WPS reporting and related tasks.
• Prepare and submit new offer letters, labour fee payments, Dubai insurance, quota applications, contract typing and absconding case management.
• Coordinate Emirates ID, medical typing, visa stamping via approved vendors and Amer/GDRFA channels.
• Manage insurance programs (health, workmen’s comp, vehicle) and maintain broker/vendor relationships.
• Support company incorporation and licence renewals (DED/Tehseel) and maintain audit-ready employee records.
• Maintain visa/employee dashboards (visa pipeline, quota usage, insurance expiries, WPS status) and report to Dubai HR/Operations.
• Liaise with internal teams (HR, Payroll, Legal, Finance) and external partners; escalate and resolve compliance issues.
• Ensure strict adherence to UAE regulations and maintain up-to-date knowledge of portal/process changes.

Candidate Profile & Requirements

• Experience: 3–6 years hands-on UAE MOHRE / GDRFA / WPS / RTA operations (preferred). Candidates with strong UAE portal experience will be prioritised.
• Location & Working Mode: Must be based in Lahore and able to work onsite daily. Occasional travel to Dubai required.
• Skills: Expert user of MOHRE, GDRFA, WPS systems; strong Excel/reporting skills; vendor management.
• Knowledge: UAE labour law, visa rules, Emiratisation (GPSSA) & company renewal processes.
• Languages: Fluent English; Urdu required; Arabic is an advantage.
• Attributes: Highly organized, detail-oriented, reliable, able to meet tight deadlines and manage multiple cases.
• Eligibility: Right to work in Pakistan (Lahore) required; ability to travel internationally (Dubai) when needed.

Job Type: Full-time

Work Location: In person