Government Relations & Utility Coordinator (Kahramaa Focus)

Position Summary

The Government Relations & Utility Coordinator will be responsible for managing all Kahramaa-related tasks and associated municipal (Baladiya) procedures. This role ensures accurate documentation, timely payment and processing of utility services, and smooth coordination with government entities, landlords, and tenants to maintain regulatory compliance and uninterrupted operations.

Key Responsibilities

1. Documentation and Attestation

• Prepare, review, and organize contracts such as tenancy agreements and related documentation.
• Ensure contracts are duly signed and stamped by relevant parties (landlord/owner).
• Submit documents to Baladiya for attestation and stamping.
• Ensure timely completion of Baladiya attestation for use in utility or address verification purposes.

2. Kahramaa and Utility Coordination

• Manage Kahramaa account activities, including opening, transfer, move-in/move-out, and account closures.
• Oversee timely payments of electricity, water, and telecommunication bills.
• Handle customer name change requests and ensure smooth coordination with relevant authorities.
• Track and maintain all payment records and ensure timely renewals or follow-ups.

3. Government & Municipal Liaison

• Act as the company’s representative with Baladiya, Kahramaa, and other government entities.
• Follow up on permits, approvals, and renewals to ensure compliance with Qatar’s municipal and regulatory requirements.
• Maintain strong professional relationships with government offices to facilitate faster processing.

4. Record Keeping and Tracking

• Maintain an organized filing system for contracts, bills, and attestations.
• Track expiry dates of contracts and renewal timelines for documents or utility accounts.
• Generate periodic status reports and ensure there are no delays or lapses in regulatory or utility obligations.

5. Tenant / Landlord Coordination

• Coordinate with landlords, tenants, and property owners to ensure compliance with tenancy and Baladiya attestation requirements.
• Clarify documentation requirements and ensure all parties provide necessary information promptly.
• Support internal teams in addressing any issues or clarifications related to tenancy and utility processes.

Qualifications & Skills

• Diploma or Bachelor’s degree in Administration, Business Management, or related field.
• Minimum 2–4 years of experience in government relations, utilities coordination, or administrative support within Qatar.
• Sound knowledge of Qatari municipal and government procedures, especially Baladiya and Kahramaa processes.
• Familiarity with government e-services portals such as Hukoomi, MOI, and Kahramaa.
• Strong administrative and organizational skills with attention to detail.
• Excellent communication skills in English (Arabic proficiency preferred but not mandatory).
• Ability to work independently, manage multiple priorities, and maintain confidentiality in handling official documents.

Job Type: Full-time