GRADUATE STUDENT SUPPORT COORDINATOR

The Graduate Student Services Coordinator supports graduate student success by providing comprehensive advising and administrative services throughout the graduate lifecycle, from admission through degree completion. This position serves as a primary point of contact for graduate students across certificate, master's, and doctoral programs, guiding them through academic requirements, policies, and processes. This position will be part of a team of two other support coordinators in the graduate education office that advise graduate students.

Key Responsibilities:

Graduate Student Advising & Support

• Advise graduate students on university rules and requirements as outlined in the Graduate Catalog and Chancellor's Policy Memo II-20
• Evaluate plans of study against university-level established criteria; process all graduate forms for students in certificate, master and doctoral programs
• Process graduate forms for students in certificate, master's, and doctoral programs
• Provide information on related university policies and make appropriate referrals to other offices or departments
• Deliver group presentations or workshops to disseminate information related to graduate policies, milestones, and degree completion

Monitor Degree Progress

• Create and maintain degree audits based on students' submitted plans of study to track academic progress
• Analyze enrollment and milestone data to proactively address issues and support timely progression
• Review and validate degree audits for students applying for graduation and coordinate with departments to resolve deficiencies
• Finalize audits and determine eligibility for awarding degrees or certificates

Thesis/Dissertation Formatting Review

• Guide students through the format review process for theses and dissertations to ensure compliance with university and Graduate Faculty formatting standards
• Accept final theses/dissertations as a requirement of graduation and ensure submission to the library and ProQuest for publishing

Faculty and Department Support

• Serve as a resource for faculty and staff regarding complex graduate policies and student-specific issues
• Collaborate with academic departments to ensure consistent application of university standards
• Analyze potential solutions and provide input and recommendations regarding specific student situations

Administrative Support & Miscellaneous Duties

• Serve as backup for the main graduate student services email account
• Assist with other responsibilities as assigned in support of office functions and student success

Policy & Procedure Development

• Participate in cross-functional meetings to review and recommend updates to graduate support processes and policies
• Coordinate with offices such as the Registrar, International Student and Scholar Services, and Care Management to strengthen institutional partnerships and improve the graduate student experience

Monday-Friday, 8am-4:30pm

A Bachelor's degree or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary

• Strong communication skills and attention to detail
• Ability to work with a highly diverse population

The anticipated hiring range for this position has been established as $18.87-$19.50 hourly.

Salary is determined by a variety of factors, including but not limited to, the individual’s particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 8
University Title: STUDENT SERVICE COORDINATOR I
To review the University of Missouri’s Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.