Graphic Designer / Customer Relations

Minuteman Press is looking for an experienced designer with an interest in the print industry. This is a full time in person position. More than just a graphic designer, this position will oversee the customer experience and work with a team of creatives to ensure accurate printing and finishing of projects.

To ensure success, he/she will have to conceptualize visual designs for printing such as brochures, labels, flyers, business cards, and a range of other marketing materials, prepare mockups, create the final designs for printing and ensure that the dimensions and technical specifications are suitable for printing. Our ideal candidate should have a good understanding of color calibration and technical printing standards, and a keen eye for detail. Working with customers in person, via phone and email is a daily requirement. Training will be provided on our proprietary pricing software to provide quotes to customers.

Responsibilities:

• Guiding customers through their buying experience by providing quotes, offering relevant products, collecting receivables, and emailing proofs.
• Rendering and presenting design mockups for revision and feedback.
• Implementing feedback revision and creating final designs for printing.
• Reviewing and proofreading designs to ensure that copy, layout, and dimensions are print-ready.
• Assist in the printing process to ensure color quality and consistency.
• Managing the timelines and workflow of print design projects.
• Communicating updates, feedback, and issues with the clients, managers, and the creative team. Strong communication skills are a must.
• Maintaining the brand's consistency across all designs and printed materials.
• Keeping up to date with the latest design trends, techniques, and printing standards.
• Contributing to team efforts by accomplishing other tasks as needed.
• Keep thorough notes and organization of workflow. Prioritize and reorganize as needed to keep up with incoming requests. Multitasking skills are a must.
• Operate digital printing and store finishing equipment (cutting, slitting, creasing, padding, collating).
• Interact directly with various customers daily in person, by phone and by email.
• Ensure the completion of print projects by their deadlines.
• Using Adobe Creative Suite programs to create print-ready files. Adobe Illustrator and InDesign Skills are a must.
• Maintain a professional appearance in attire and speech when talking to clients.
• Perform normal office functions and maintenance.

Requirements:

• Bachelor’s degree in graphic design, visual arts, or related field.
• A minimum of two years' experience as a print designer or a similar role.
• A strong portfolio of print design work.
• Proficiency in design software such as Photoshop, Illustrator, and InDesign.
• Excellent time management and organizational skills.
• The ability to manage multiple design projects and perform well under pressure.
• Exceptional verbal and written communication skills.
• Willingness to learn new software and techniques.
• A strong eye for visual composition.
• Able to give and receive constructive criticism.
• Understanding of marketing, production, corporate identity, product packaging, advertisements, and multimedia design.
• Strong PC computer skills.

Job Type: Full-time

Pay: From $19.00 per hour

Work Location: In person