Group Director - Global Solution Vertical - Industrials

Dubai, United Arab Emirates

Job Purpose:

Lead the development of industry-specific product offerings and solutions for the Industrial vertical.

Partner with the Vertical Lead and Global Key Account Managers (GKAM) to establish thought leadership, drive profitable growth, and replicate proven solutions and best practices across customers and regions globally.

Key accountabilities:

Develop and Implement the Customer Vertical Strategy

Industry Intelligence & Market Analysis : Continuously monitor industry trends, emerging technologies, and best practices within the Industrial sector, particularly focusing on current and future supply chain management demands and challenges in Heavy Goods & Machinery, Aerospace & Defense, Mining, Oil, Gas & Renewables.
Strategic Solution Development : Design and implement comprehensive logistics and supply chain strategies that align with business objectives whilst addressing unique challenges of each Industrial sub-vertical, including identification of new market opportunities and product innovations
Cross-functional Collaboration : Lead collaborative efforts with Solution Engineering, Capabilities teams, Regional Operations, Finance, and Marketing Communications to develop and execute vertical strategies that support business objectives whilst establishing thought leadership across the sector
Investment Planning : Collaborate with market research teams and consultants to develop robust business cases for strategic investment decisions in new sub-verticals, technologies, and market expansion opportunities

Develop fit-for-purpose end-to-end Solutions

Performance Analytics & Optimisation : Analyse comprehensive logistics data and performance metrics to identify opportunities for operational excellence, cost reduction, and service enhancement. Conduct systematic audits and develop corrective action plans to address identified gaps
Solution Engineering Partnership : Work closely with the solution engineering team to develop industry-leading vertical solutions that drive thought leadership, competitive differentiation, and sales growth
Technology Integration : Champion the adoption of emerging technologies including AI, automation, and advanced analytics to enhance supply chain visibility, resilience, and efficiency

Support Key Account Management of the Industrial Vertical

Subject Matter Expertise : Serve as the primary technical expert supporting Global and Regional KAM teams in delivering comprehensive end-to-end solutions for strategic customers, ensuring proposals align with industry best practices and client needs
Account Strategy Development : Assist the Vertical Lead in coordinating and managing key account teams, including the development of account-specific strategies, relationship management protocols, and performance monitoring frameworks
Customer Relationship Excellence : Build and maintain trusted advisor relationships with C-suite executives and senior stakeholders within key accounts, demonstrating deep industry knowledge and strategic insights

Drive Thought Leadership of the Industrial Vertical

Knowledge Transfer & Training : Design and conduct comprehensive training and educational programmes for internal stakeholders, partners, and customers to promote understanding of vertical solutions and industry best practices
Industry Engagement : Organise and lead customer advisory panels, industry seminars, and thought leadership events. Represent DP World at premier industry conferences, presenting on relevant topics that showcase our capabilities and market leadership

Content Development & Communications: Collaborate with marketing and communications teams to develop distinctive collateral, thought leadership content, and public relations initiatives that highlight our vertical solution offerings and industry expertise

Experience, Qualifications and Skills:

Bachelor's degree in Business, Logistics, Supply Chain Management, or related field; MBA strongly preferred
Professional certifications in supply chain management (APICS, CILTUK, or equivalent) advantageous
10+ years of progressive experience in logistics and supply chain management within the Industrial sector (Heavy machinery, Project Logistics, Aerospace & Defense or Oil & Gas)
5+ years in designing and implementing solutions emerging geographies; India, Sub-Sahara Africa etc
Demonstrated track record of developing and executing successful supply chain strategies that drive business growth and profitability
Proven experience in thought leadership, incl. conference speaking, content creation, and industry
engagement
Strong background in cross-functional leadership and stakeholder management
Experience with emerging technologies incl. AI, automation, and advanced analytics in supply chain applications
Advanced analytical capabilities with experience in large-scale data analysis and performance metrics
Experience in project logistics, with a good understanding of project formations and execution
Comprehensive knowledge of logistics technology incl. TMS, WMS, and ERP systems used in the industrial sector
Understanding of digital transformation trends and their application in supply chain management
Experience with Lean methodology, continuous improvement, and operational excellence initiatives
Deep understanding of Industrial Product supply chain complexities, incl. sustainability requirements, regulatory compliance, product quality, emerging market trends
Knowledge of current challenges incl. supply chain disruptions, cost management, evolving customer expectations