Growth Operations Specialist

About the role

The hub of the Growth team’s wheels. Master of process. Champion of problem-solving. We’re looking for the operational engine behind our growth ambitions – a strategic orchestrator who turns business opportunities into executed reality. You’ll be the connective tissue between business strategy and execution, managing the machinery that drives new business development, client expansion and market intelligence.

This isn’t a typical coordinator role. You’ll work in the ‘white space’ where structure doesn’t yet exist, building processes and systems that scale our growth efforts. You thrive on complexity, anticipate needs before they’re articulated, and find actionable solutions to messy business problems,

Responsibilities:

Strategic Operations & Delivery (50%)

• Orchestrate concurrent growth initiatives across new business development, RFP responses, and client expansion projects, managing 8-12 active workstreams simultaneously with precision
• Own the pipeline machinery: Maintain real-time visibility into all opportunities through trackers, hot sheets, and project plans that the leadership team relies on daily
• Drive proposal development from kickoff through submission, synthesizing research, developing intel briefs, coordinating contributors, crafting initial responses that require minimal revisions, ensuring every deadline hits
• Lead weekly cadence meetings with internal team and cross-functional partners, producing clear action items and conference reports that move projects forward
• Manage the critical path: Track dependencies, flag risks early, and course-correct when priorities shift or curveballs land

Growth Intelligence & Strategy Support (25%)

• Fuel decision-making with insights: Conduct market analysis, competitive intelligence gathering, and opportunity assessments that inform go-to-market strategy
• Build the intel library: Create briefing documents, trend reports, and case studies that arm the team with the ammunition they need for pitches and client conversations
• Tell stories with data: Develop dashboards and performance reports that track pipeline health, win rates, and project outcomes
• Support strategic planning cycles: Contribute research, analysis, and recommendations for quarterly growth initiatives and annual planning

Process Architecture & Enablement (15%)

• Design systems that scale: Identify bottlenecks and implement process improvements that make the team faster and more efficient
• Be the keeper of institutional knowledge: Own the centralized repository of RFP templates, pitch decks, case studies, messaging frameworks, and visual assets in SharePoint/OneDrive
• Create leverage: Build reusable tools, templates, and playbooks that turn one-off wins into repeatable capabilities
• Champion best practices: Document lessons learned and ensure knowledge transfers across projects

Stakeholder Collaboration & Communication (10%)

• Interface with Founder and Senior Leadership: Present project updates, business cases, and strategic recommendations with confidence and clarity
• Partner with Marketing Manager: Align on lead generation campaigns, contact strategies, and content needs that support pipeline development
• Hold the line: Use your empowered voice to keep stakeholders accountable to timelines, commitments, and quality standards
• Represent the team externally: Participate in client-facing meetings, pitches and conferences as needed, bringing operational expertise and professional presence

WHO YOU ARE

Required Experience & Skills

• 3-5 years in account management or business operations within advertising, marketing, creative agencies, or production companies
• Master juggler: Proven track record managing complex, multi-stakeholder projects with competing deadlines and dependencies
• Systems thinker: Natural ability to create order from chaos, design workflows, and optimize processes
• Data-driven storyteller: Comfortable with Excel, PowerPoint, and BI/visualization tools (Tableau, Power BI, or similar) to analyze trends and communicate insights
• Strategic contributor: More than a task owner, you think critically about why and bring ideas that improve outcomes
• CRM proficiency: Experience with Deltek, Salesforce, HubSpot or similar platforms for pipeline management

Core Competencies

• Anticipatory thinking: You see around corners and prepare for what's coming next
• Forensic attention to detail: Nothing slips by you - misalignments get caught and corrected
• Empowered communicator: Articulate, confident, and skilled at holding people accountable without creating friction
• Relationship builder: You establish trust quickly with diverse personalities and adapt your style to meet people where they are
• Service-minded drive: "Whatever it takes" attitude balanced with healthy boundaries and smart prioritization
• Entrepreneurial energy: You're excited by growth, innovation, and the opportunity to shape what's possible

Who Thrives Here

• You get energized (not overwhelmed) by managing multiple moving pieces
• You're comfortable with ambiguity and can build structure where none exists
• You're humble enough to learn but confident enough to challenge and contribute ideas
• You bring positive energy, high standards, and a bias for action

WHY JOIN APR?

Flexible Schedule: Enjoy a flexible schedule within our remote, global team. We prioritize your well-being, offering you the freedom to find a work-life balance that works for YOU.

Dynamic Team Culture: Be part of a vibrant, collaborative team where enthusiasm, proactivity, inclusivity, curiosity, and authenticity are at the core of our values.

Cutting-Edge Innovation: Engage with a team dedicated to pushing the boundaries in marketing & advertising operations. If you’re passionate about driving innovation, this is the place for you.

Career Advancement: Benefit from continuous learning opportunities and career growth within a growing company. Work closely with top-tier teams and clients, gaining practical experience and deepening your expertise in production efficiency.

Global Influence: Contribute to the future of marketing for prominent global brands. At APR, we lead the charge in sustainability and exceptional client support, giving you a chance to make a significant impact on a global scale.

APR offers a full spectrum of health and welfare benefits for employees, spouses and dependents including Medical, Dental, Vision, Life Insurance, Long Term Disability, 401K matching, and paid time off. We also offer a variety of supplemental benefits such as accident insurance, pet insurance, travel assistance, and identity protection. The role offers a competitive compensation package in the range of $67-93k, dependent on experience.

APR values an inclusive workforce and culture driven by our unique viewpoints and diverse background and experiences.

Equal Employment Opportunity (EEO)

The Company is committed to equal employment opportunity and to compliance with federal and state antidiscrimination laws. We prohibit discrimination and harassment against any employees or applicants based on race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity and transgender, familial status, national origin, disability, genetic information, age 40 and over, veteran status, military status, marital status, domestic violence victim status, or any other status protected by applicable state or local law. This policy governs all stages of employment including application.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned by management.

FLSA status: (Determined by HR)

ABOUT APR

APR Consulting Co. is a strategic production consultancy at the forefront of the advertising industry. With over 180 strategic advisors worldwide, APR Consulting Co offers unparalleled expertise in production efficiency across local, regional, and international markets, empowering global Fortune 500 marketers to maximize ROI while safeguarding the creative integrity of their projects through APR’s strategic consulting approach.