Guest Experience Specialist - Front Desk

A prestigious hotel chain in Riyadh is seeking a Guest Service Agent responsible for ensuring exceptional service and guest satisfaction. You will handle inquiries, assist with check-ins and check-outs, and resolve guest concerns promptly. The ideal candidate should possess experience in customer service, particularly in hospitality, and have excellent communication skills. Flexibility for shift work, including weekends, is required. This role is pivotal in enhancing the guest experience at our hotel.