Guest Hospitality Representative

Do you love talking to all kinds of people? Are you detail-oriented and skilled with problem-solving? Would you like to learn new skills and make a difference at a well-established hotel? If YES, then Hilton Garden Inn Layton in Layton, UT invites you to apply for our open Guest Hospitality Representative role! Keep reading to learn more about this full- or part-time front desk opportunity.

WHY SHOULD YOU JOIN US?

We believe in investing in our employees and offer numerous opportunities for growth and advancement within our organization. Whether you're just starting your career or looking to take the next step, our hotel provides a supportive environment that encourages learning and development!

THE GREAT PAY

Our Guest Hospitality Representative earns $12.00 - $14.00/hour (based on experience).

OUR SOLID BENEFITS

• Hilton team member travel program
• 401(k) with a 4% company match
• Health, dental, and vision insurance - full-time only

Gain valuable customer service and front desk experience while making a noticeable difference for our hotel and our guests!

WHO ARE WE?

Conveniently located in close proximity to the Davis Conference Center and a plethora of restaurants, Hilton Garden Inn Layton offers the perfect balance of work and leisure. We take pride in offering all the amenities needed to make our guests' stay comfortable and enjoyable. Our Great American Grill serves delicious meals for breakfast, lunch, and dinner, and our indoor pool and whirlpool are perfect for relaxing after a long day.

WHAT CAN YOU EXPECT AS A GUEST HOSPITALITY REPRESENTATIVE?

We're offering full- and part-time schedules during the hours of 7:00 am to 3:00 pm and/or 3:00 pm to 11:00 pm.

You'll set the tone for our guests' hotel stays, ensuring guests receive quality customer service throughout their time with us. Always polite and professional, you'll greet guests, assign rooms, complete check-ins and check-outs, and fulfill special requests when able. Attentive to detail, you'll complete cash and credit transactions, block rooms for group reservations, and audit accounts. Throughout every guest interaction, you'll comply with our high customer service and hospitality standards.

In addition to your front desk duties, you'll jump in to help hotel staff with laundry, driving the shuttle van, maintaining the entrance area, and more. Everything you do directly impacts our guests' satisfaction and our hotel's success!

DO YOU HAVE WHAT IT TAKES?

Our ideal Guest Hospitality Representative is experienced with computers and property management systems. Here are the minimum requirements:

• Friendly, positive, and welcoming personality
• Excellent communication, interpersonal, and customer service skills
• Ability to stand and walk for extended periods and be exposed to cleaning chemicals

If you're interested in a full- or part-time role, fill out our short initial application today!