Guest Relations Manager

Freelancer contract based in QATAR (Local Organizing Committee Role)

Contract Duration from September till December 2025

Responsibilities

• Support management of Guest Lists and Ticket Requests: Keep guest lists up to date with approved ticket requests.
• Assist the Guest Relations Senior Manager to confirm guest information and provide service to specific guest groups (when applicable).
• Daily Ticket and VAPPs Requests: Keep track of daily ticket and VAPPs requests from guests and operate the Ticket Collection Center as required.
• Guest Data Accuracy: Assist with entering and maintaining guest information before/during the event, as necessary. Update attendance lists as needed and ensure services are aligned (when relevant).
• Report on Tickets and VAPPs Distribution: Create reports on ticket and VAPPs distribution and help improve the ticket distribution process.
• Guest Group Relations: Build good, professional relations with guests and communicate important information accordingly, ensuring services are rendered. Support various event services when required and participate in Meet & Greet if necessary.
• Event protocol: Support Guest Relations Seating & Protocol Senior Manager at venue during event, as required.

Qualifications

• Minimum 12 years of Guest Management/Hospitality, Project Management and Operations, preferably within the sports or events industry.

Preferred Skills

• Experience in stadiums in Qatar (FAC, FWC, AFC etc) and/or strong Guest Management/Hospitality, Project Management and Operations experience.