Guest Relations Specialist

Serving since 2018 , Smile Hair Clinic is re-located to the financial district of East Istanbul and continues its operation in its 7-floor, elegantly designed, high–tech clinic building where a team of 120+ well-trained staff is working. The quality and excellence of hair transplantation operations depend on intensive training procedures. Every team member at Smile is well-trained and tested by True™ Philosophy success criteria.

We are looking for "Guest Relations Specialist" to join our rapidly growing team.

QUALIFICATIONS

• Graduated from relevant departments of universities
• Fluent in English, French, German
• Strong interpersonal skills, high coordination skills
• Preferably with at least 1 year of experience in a similar position
• Open to flexible working hours and shift work

JOB DESCRIPTION

• Providing translation support throughout the service process provided to our patients
• Establishing close and transparent communication with our patients to ensure that they feel safe and finalizing their processes after they continue uninterrupted
• Sharing end-to-end information to our patients about the operations they will be involved in within our clinic