Guest Reservations Specialist - Service & Upsell Expert

A luxury hotel group in Abu Dhabi is currently seeking a passionate and dynamic Reservations Agent to maintain effective communication on all guest reservations and deliver extraordinary customer service. Key responsibilities include processing and confirming bookings, managing reservations, and promoting hotel facilities. The ideal candidate should be able to handle inquiries and provide creative solutions, ensuring a smooth and efficient service delivery. This position is integral to enhancing guest satisfaction and up-selling whenever possible.