Guest Safety Ambassador - Luxury Hotel Environment

Company: Coastal International Security, Inc.
Location: Fort Worth, TX 76107 (Cultural District)
Compensation: From $19.50/hr Job
Type: Part-Time Schedule: FridaySaturday | 6:00 PM - 2:00 AM

About the Role

At Coastal International Security, we don't just provide security - we represent presence, professionalism, and the poise expected in five-star environments. Our Guest Safety Ambassadors are the face of both Coastal and our client, blending safety awareness with elevated guest service to ensure every encounter is smooth, respectful, and on standard.

This position is ideal for candidates who understand that appearance, tone, and demeanor are just as important as vigilance and sound judgment. If you carry yourself with confidence, treat every guest interaction as an opportunity to elevate the experience, and take pride in representing a luxury brand, we want to hear from you.

Mandatory Requirements - Must Meet All to Be Considered

• Active Texas Security License (Guard Card)
• Active TOPS Card - required at time of application; candidates without a current TOPS Card will not be considered
• Proven experience in hospitality, guest services, or professional security
• Availability to work Friday and Saturday nights, 6:00 PM - 2:00 AM, including holidays

What You'll Do

• Greet and assist guests, visitors, and staff with warmth, professionalism, and a five-star standard of service
• Maintain polished grooming, posture, and presentation consistent with luxury client standards at all times
• Monitor access points and surveillance systems with discretion and attentiveness
• Conduct thorough property patrols and maintain accurate, detailed incident reports
• Enforce site safety and guest-service protocols consistently and respectfully
• De-escalate situations with composure and sound judgment, prioritizing guest experience throughout
• Partner with hotel management, law enforcement, or emergency responders when required
• Uphold a confident, approachable, and calm presence in all guest-facing interactions

What You Bring

Required:

• Active Texas Security License (Guard Card)
• Active TOPS Card
• Demonstrated experience in hospitality, guest services, or professional security environments
• Strong interpersonal and communication skills
• Professional appearance and command presence befitting a luxury hotel setting
• Reliability, integrity, and accountability - consistently, not occasionally
• Ability to remain composed under pressure while maintaining client-facing poise

Preferred:

• CPR, First Aid, or formal de-escalation training
• Prior experience in a luxury hotel, resort, or upscale venue environment
• At least one professional reference available upon request

Important Notice

All employment offers are contingent upon successful completion of onboarding, licensing verification, and uniform/appearance review in accordance with Coastal and client presentation standards. A professional reference is required prior to hire.

Why Coastal International Security

• Represent a company trusted by premier luxury hospitality brands
• Work in an upscale, professional environment where your presence and service make a real difference
• Build your professional credibility in settings where standards are high and recognition follows
• Join a team that values integrity, client partnership, and doing the job right

Coastal International Security, Inc. is an Equal Opportunity Employer.