Guest Service Agent

Duties:

- Greet and welcome guests upon arrival
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a professional manner
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area

Qualifications:

- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Previous experience in a customer service role is preferred

Join our team as a Guest Service Agent and be the first point of contact for our guests. As a Guest Service Agent, you will play a crucial role in ensuring our guests have a positive experience during their stay. You will be responsible for providing exceptional customer service, handling guest inquiries, and maintaining the front desk area.

In this role, you will have the opportunity to interact with guests from all walks of life, making their stay memorable. Your friendly demeanor, excellent communication skills, and attention to detail will contribute to creating a welcoming atmosphere for our guests.

We are looking for individuals who are passionate about providing exceptional service and have a strong desire to exceed guest expectations. If you enjoy working in a fast-paced environment and thrive in a customer-focused role, we would love to hear from you.

Benefits:
- Competitive pay
- Opportunities for career growth within the company
- Employee discounts on hotel stays

If you are ready to join our team as a Front Desk Agent, please submit your application today. We look forward to reviewing your qualifications.

Job Type: Part-time

Pay: $16.00 - $17.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Parental leave
• Referral program

Schedule:

• 8 hour shift

Work Location: In person

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Parental leave
• Referral program

Work Location: In person