Guest Service Agent

Job Details

Description

Join our Team at TownePlace Suites Palmdale!

Be part of something new and exciting.

Our brand‑new TownePlace Suites in Palmdale is getting ready to open its doors, and we’re looking for friendly, motivated team members to help us create a warm and welcoming guest experience from day one. If you love hospitality and want to grow with a brand‑new hotel, we’d love to have you on our opening team.

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.