Guest Service Agent (Male Arabic Nationality)

Position Overview:
Serve as the first point of contact for guests by welcoming them, managing check-in and check-out procedures, answering inquiries, and resolving any concerns. Strive to ensure every guest enjoys a comfortable and seamless stay from arrival to departure.

Main Duties:

• Greet guests warmly and assist with arrivals and departures
• Respond promptly to guest questions and resolve concerns
• Stay updated on room types, hotel events, and guest preferences
• Handle guest requests, organize special occasions, and accommodate VIPs
• Maintain a tidy and organized front desk area
• Promote hotel amenities, services, and special offers
• Collaborate effectively with other departments to ensure smooth operations
• Accurately record guest feedback and important notes
• Safeguard guest privacy and manage sensitive information securely
• Adhere to all health, safety, and hotel policies

Requirements:

• Previous experience in customer service or hospitality preferred
• Friendly, courteous, and helpful demeanor
• Excellent organizational and multitasking skills
• Basic computer proficiency
• Flexibility to work various shifts as needed
• Strong commitment to delivering outstanding service

Job Type: Full-time

Application Question(s):

• Do you have a Valid QID?
• Can you provide NOC for Sponsorship Transfer?
• Can you Start Immediately?