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GUEST SERVICES OFFICER (RUSSIAN/FRENCH/SPANISH SPEAKING)
Summary
We are seeking a friendly, professional, and highly organized team player who is capable of managing multiple tasks in a fast-paced environment. As the first point of contact for our clients, visitors, and staff, you will play a key role in creating a positive first impression and ensuring smooth daily operations. The ideal candidate will be approachable, detail-oriented and have a passion for delivering exceptional experiences to our guests. Although your English skills should be great in both verbal and written, we also are looking for a candidate who master a second language such as French, Spanish or Russian.
At Hyatt, we are committed to providing a workplace where our associates can thrive and be their best selves. If this role aligns with your expertise, or you simply have a passion for Hospitality, we look forward to hearing from you.
Qualifications
- High school diploma or equivalent; additional certifications or coursework in office administration is a plus.
- Proven experience as a receptionist, front desk representative, or similar role preferred.
- Strong verbal and written communication skills in either Spanish, French or Russian.
- Professional phone etiquette and a customer service-oriented mindset.
- Proficient in MS Office (Word, Excel, Outlook) and general office software.
- Ability to manage time efficiently and prioritize tasks.
- Strong organizational skills and attention to detail.
- Ability to handle sensitive and confidential information with integrity.
- Positive attitude, team player, and ability to work in a fast-paced environment
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