Gym - Front Desk Sales

We are seeking professional and customer-focused Front Desk / Sales Associates to join our gym operations team. The role is responsible for front desk management, member services, and sales support while maintaining a welcoming and professional environment for members and guests.

Compensation & Benefits

Salary Package:

• Basic Salary: KWD 250 – 300 (based on experience)
• Allowance: KWD 50
• Total Salary: KWD 300 – 350

Incentives:

• Commission based on monthly sales performance and targets

Working Schedule:

• 6 working days per week
• 8 working hours + 1-hour break
• 1 weekly day off

Other Benefits:

• Government medical insurance (as per Kuwait regulations)
• 30 days paid annual leave after one year of service
• Visa issuance/renewal, medical test fees, and health card fees in Kuwait (issued by MOH)

Employment Terms

• Open-ended contract in accordance with Kuwait Labor Law
• Candidates must have transferable residency (Visa 18)
• Immediate joiners preferred

Required Qualifications & Skills

• Minimum 3 years of relevant experience in gym operations, front desk, or sales
• Bachelor’s degree or high school diploma with relevant experience
• Strong customer service and communication skills
• Basic understanding of accounting principles (cash handling, invoicing, reporting)
• Functional computer skills (POS systems, email, basic office software)
• Strong organizational and multitasking abilities
• Professional appearance and positive attitude

Key Duties & Responsibilities

• Greet members and guests professionally upon entry and exit
• Manage member check-ins and guest registrations
• Monitor overdue or delinquent accounts and report to the Operations Supervisor
• Answer phone calls professionally and log inquiries accurately
• Follow up on telephone and walk-in inquiries to ensure proper appointment booking
• Direct guests and members to the appropriate fitness consultants
• Process retail and concession sales accurately
• Distribute keys, towels, and other materials as required
• Maintain cleanliness and professional appearance of the front desk area
• Follow established opening and closing procedures
• Log maintenance issues and report incidents when required
• Attend staff meetings and comply with company attendance policies
• Perform additional duties as assigned by the Gym Operations Supervisor

Equal Opportunity Statement

The company is committed to providing equal employment opportunities and does not discriminate based on gender, age, nationality, or background, in compliance with applicable labor standards.

Job Type: Full-time

Pay: KD300.000 - KD350.000 per month