Fitness Instructor
The Fitness & Lifestyle Instructor is the visible heartbeat of the gym floor, a calm, confident, and professional presence dedicated to creating an exceptional training environment for every member.
This role is not defined by selling training or delivering constant classes. Instead, it centres on availability, attentiveness, and guidance, ensuring members feel supported, safe, and welcomed throughout their training experience.
Through approachability, strong technical knowledge, and polished professionalism, the Fitness & Lifestyle Instructor helps maintain a gym floor that feels organized, empowering, and effortless to train in.
Key Responsibilities
- Maintain a consistent, visible, and approachable presence on the gym floor throughout each shift
- Proactively engage with members in a warm, respectful, and non-intrusive manner
- Deliver classes when required, based on timetable demand and operational needs
Support members with:
- Equipment setup and adjustments
- Exercise technique and movement cues
- Appropriate load selection and safe spotting
- Alternative exercises when equipment is unavailable
- Respond promptly and professionally to member questions or requests
- Confidently support members of all experience levels — from first-time gym users to advanced athletes
Training Guidance & Coaching Support
- Provide general training guidance when requested, without disrupting member autonomy
Assist members with:
- Structuring effective training sessions
- Warm-ups and cool-downs
- Regressions, progressions, or movement substitutions
- Help members brainstorm simple, effective workout ideas when asked
- Maintain clear professional boundaries while remaining helpful and supportive
Safety & Risk Management
- Ensure all equipment is used safely and appropriately at all times
- Address unsafe movement or equipment misuse calmly, discreetly, and respectfully
- Actively monitor the gym floor for hazards and resolve or report issues immediately
- Uphold gym rules and safety protocols with professionalism and consistency
Facility Standards & Presentation
- Maintain a clean, organised, and visually polished gym floor throughout the shift
- Take ownership of floor presentation and member flow
- Report maintenance issues or equipment faults promptly and accurately
Professional Conduct & Brand Representation
- Represent the brand with confidence, composure, and approachability
- Maintain impeccable personal presentation and uniform standards
- Communicate with members and colleagues using professional, friendly, and inclusive language
- Contribute to a training environment that reflects excellence, care, and attention to detail
Work Location: In person