Halls & Events Manager - UAE Nationals Only

SUMMARY OF FUNCTIONS:

Oversee planning and execution of all events at the Sheikh Zayed Center & AU campus. This involves coordinating with internal and external stakeholders, managing budgets, and ensuring that events run smoothly and meet their objectives. Also play a critical role in developing & maintain the SZC events calendar. Prepares, coordinates and implements all arrangements for all AU hospitality in assigned departments, colleges and offices. S/he manages & leases the SZC to external corporate clients.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Oversee the day-to-day operations of the Sheikh Zayed Center, including but not limited to managing staff, ensuring the facility is properly maintained, and overseeing all programming and events.

• Manage all events reservations, setup and makes appropriate arrangements upon approval by the Vice Chancellor for Communication and Community Affairs.

• Maintain, establish, coordinates and approve all hospitalities requests for AU; coffee breaks, VIP’s hospitality and internal catering hospitalities.

• Manage colleges, offices and external stakeholders all events at Sheikh Zayed Center.

• Create office operation plan, personnel evaluation, and office KPIs.

• Work cross-functionally with internal partners to align events strategy with AU objectives.

• Manage and drive the set up and tear down process for each event.

• Manage event execution timeline and plans ensuring all deliverables meet deadlines.

• Cooperate with the Office of IT, arranges all technical services such as telephone lines, data ports and satellite hook-up & audio-visual equipment for needed for events.

• Maintain and manage the Center's facilities, equipment, and resources as

  cleaning, security & set-up for all events.

• Oversees & coordinates the oversight of all event activities which may include catering, security, parking services, guest services, etc...

• Meet with office managers & college deans to forecast and setup yearly events calendar.

• Establish and maintain relationships with internal and external university partners.

• Recommend and schedule events into appropriate off-campus and on-campus venues.

• Prepare & approve all contracts/agreements with caterers/contract personnel and submit to office of procurement to issue LPO.

• Ensures that the necessary agreements have been signed before each event takes place for external stakeholders.

• Establishes and maintains price lists of room rentals, guest service fees, equipment rentals and technical services rentals for potential patrons.

• Maintain relationships with community partners and stakeholders.

• Act as the primary contact for the client events and coordinates various services and subsequent changes at AU.

• Develop department policies for all pricing, discounts, rentals and catering.

• Prepare annual budgets by providing data on equipment, supplies, staffing, and facilities maintenance needs for upcoming budget year.

• Train, provide work direction, and oversees office support staff and/or event management staff.

• Perform miscellaneous job-related duties as assigned.
  

QUALIFICATIONS & EXPERIENCE:

• A bachelor degree in one of the following: Hotel Management/Hospitality.

• A minimum of 10 years of experience 5 as events manager within the academic environment.

• Willingness and ability to work beyond standard hours, including some weekends.

KNOWLEDGE & SKILLS:

• Excellent computer skills including proficiency with word processing and spreadsheet programs preferred.
• Ability to perform the essential functions of the job as outlined in the position description.
• Knowledge of marketing strategies, processes, and available resources.
• Knowledge of budgeting cost estimating, and fiscal management principles and procedures.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Knowledge of marketing and development strategies, techniques, processes, and available resources.

• Ability to develop and implement comprehensive marketing goals, strategies, operation plans and KPI’s.
  

ORKING CONDITIONS:

• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required.
No or very limited exposure to physical risk.

SUPERVISION:

Reports to: Vice Chancellor for Communication and Community Affairs

Subordinates:

• Events Coordinator
• Logistics Attendant
• Hospitality Attendant