Hammam Therapist - Female

Job Title: Hammam Therapist

Department: Spa & Store

Reports To: Spa & Store Manager

Job Summary

As a Hammam Therapist at Izil, you will be responsible for delivering high-quality traditional

Hammam treatments, including Turkish and Moroccan rituals. Your role involves creating a

relaxing and rejuvenating experience for guests while maintaining professionalism, hygiene,

and adherence to company standards. You will ensure treatments are customized based on

client needs, promote spa services, and contribute to overall customer satisfaction.

Key Responsibilities

Hammam & Spa Treatments

 Perform authentic Hammam treatments using correct techniques and product

application.

 Customize treatments based on guest needs, preferences, and company training

guidelines.

 Maintain a deep understanding of all spa treatments and stay updated on available

promotions.

 Ensure seamless client handovers by following prescribed service standards and

treatment protocols.

 Monitor guest satisfaction, address concerns promptly, and make necessary service

adjustments.

 Assist in spa demonstrations and events as required.

Spa Operations & Compliance

 Follow daily appointment schedules and roster assignments as planned.

 Manage and maintain inventory levels of professional products and supplies.

 Adhere to all standard operating procedures and policies related to hygiene, safety,

and service.

Hammam Therapist

 Maintain cleanliness, organization, and high hygiene standards in all treatment rooms

and spa areas.

 Ensure compliance with health, safety, and hygiene regulations while supervising the

safe use of spa equipment.

Sales & Customer Engagement

 Build strong connections with guests, recording preferences and relevant information

for personalized service.

 Promote spa services and treatments, contributing to sales targets set by the Spa

Manager.

 Provide product recommendations to enhance guest experience and encourage retail

purchases.

 Maintain accurate sales records and report figures daily.

Professionalism & Team Collaboration

 Uphold a high standard of personal appearance and hygiene in line with company

policies.

 Be punctual, well-prepared, and ready for appointments.

 Support reception duties when necessary, ensuring smooth front-desk operations.

 Work collaboratively with colleagues, demonstrating a courteous and professional

attitude

Job Type: Full-time

Pay: AED3,500.00 per month

Application Question(s):

• Moroccan