Role Summary
We are hiring a Hardware Asset Specialist to own the IT hardware lifecycle — from receipt and tagging through
deployment, refresh, and disposal — keeping the CMDB accurate and supporting end-users at the asset
issuance counter.
Key Responsibilities
-
Receive, tag, and stage incoming IT hardware (laptops, desktops, mobiles, peripherals).
-
Issue assets to end users; capture acceptance signatures and digital records.
-
Reclaim assets on movers / leavers; sanitise and reissue or dispose per policy.
-
Maintain CMDB / asset register accuracy: serials, models, owners, locations.
-
Conduct periodic physical audits and reconcile against the asset register.
-
Coordinate hardware refresh waves, RMA returns, and warranty cases.
-
Support disposal vendors with WEEE / data-destruction compliance.
Required Qualifications
-
Diploma or Bachelor's in IT or related field.
-
4+ years in IT hardware-asset / inventory operations.
-
Strong with CMDB / asset tooling (ServiceNow ITAM, BMC, Lansweeper).
-
Familiarity with ITIL v4 asset-management practices.
-
Solid documentation discipline and attention to detail.
-
Native or fluent Arabic AND professional English — non-negotiable.
-
Currently in Qatar OR willing to relocate within 45 days.
Preferred / Nice To Have
-
IAITAM CHAMP / CAMP certifications.
-
Experience with secure-erase / data-destruction tooling.
-
Bar-code / RFID asset-tagging programs.