Hardware Manager

Who We Are:

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills

What you will do:

• Receive and review concession (non-conformance) requests from originator
• Induct the part and create the purchase requisition.
• Inspect and create the notification, sales order.
• Monitor the purchase requisition to ensure a purchase order is created to send the core to the vendor for repair.
• Obtain clarification from originator to ensure completeness of concession submission
• Collate inputs for those performing concession’s Design Assessment
• Ensure concession submission adheres to the Design Assessment requirements; initiation of the concession via SAP
• Submit concession to Design team for their assessment
• Monitor/Expedite workflow by interacting with respective stakeholders and ensuring concession requests are processed in a timely manner
• Track and report the concession’s status/ progress through final closure
• Return the completed concessions (disposition) to originator and copy stakeholders
• Store all records
• Interpreting technical information (descriptions, measurements, codes) and correcting whenever/wherever required
• Capturing engineering activities via an e-MRP system (SAP). Prior experience processing non-conforming material evaluations in a regulated environment (noteworthy).
• Monitoring work progress of multiple items through extended workflows to schedule
• Identifying/Resolving/Escalating issues impacting schedule or violating requirements
• Documenting and recording technical information
• Interacting w/ Suppliers, Buyers, Engineers
• Verifying export markings and procedures
• Proficiency using MS Office suite tools including Email

What you will bring:

• AS degree in a technical field and 2+ years relevant experience
• Non-Degreed or non-Technical degreed candidates w/ 5+ years of relevant experience
• Self-motivated, disciplined, and organized
• High attention to detail
• Ability to focus on semi-repetitive tasks
• Maintain Integrity & Ethics in all situations
• Superior Customer interaction
• Ability to work in collaborative team, as well as a self-directed, fast-paced environment
• Excellent verbal and written technical communication skills
• Office and Shop Floor Environments - including the movement and tear down of parts
• Service oriented: must be able to meet multiple commitments for Quest’s customers
• Common activities include sitting, walking and standing
• Can include substantial amounts of computer work
• Heavily Regulated Industry with strict adherence to procedures
• Flexibility to meet business deadlines by staying late, arriving early, OT
• Ability to use personal transportation (work, customer, other)
• 100% onsite role

Pay range: $25.00/hr.- $32.00/hr.

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements:

This role is considered an on-site position located in Plainfield, IN and is considered 5 days required on-site.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs

Citizenship requirement: Due to the nature of the work, U.S. citizenship is required.

Travel requirements: Due to the nature of the work, <5% of travel is required.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance