HC Center of Excellence Executive Director

Role Overview

We are seeking an experienced Executive Director – Human Capital Center of Excellence (CoE) to lead the design, governance, and continuous enhancement of the organization's workforce planning, rewards, and operational excellence frameworks.

The role will be responsible for developing scalable Human Capital practices that support a large workforce population, ensuring organizational effectiveness, workforce sustainability, operational efficiency, and alignment with strategic growth objectives. The successful candidate will bring extensive experience in workforce planning, compensation and rewards, organizational governance, and HR operational excellence within large and complex organizations.

Key Responsibilities

Workforce Planning & Manpower Management

• Lead enterprise-wide workforce planning and manpower strategies aligned with organizational objectives
• Develop workforce forecasting models to support large-scale hiring initiatives and organizational growth
• Establish manpower governance frameworks and monitor workforce utilization and productivity
• Partner with business leaders to ensure optimal workforce allocation and resource planning. Rewards & Compensation
• Lead the design and governance of compensation, benefits, grading, and rewards frameworks
• Conduct market benchmarking and ensure competitive and equitable reward practices
• Develop reward strategies that support attraction, retention, and performance objectives
• Ensure compliance with organizational policies and regulatory requirements. Operational Excellence & Governance
• Establish Human Capital policies, standards, governance frameworks, and operational procedures.
• Lead process improvement and operational excellence initiatives across Human Capital functions.
• Drive workforce analytics and reporting to support executive decision-making.
• Develop KPIs, dashboards, and governance mechanisms to measure workforce effectiveness and operational performance.
• Promote continuous improvement and best practices across Human Capital operations. Strategic Leadership
• Lead and develop high-performing teams across the Center of Excellence function
• Provide strategic advisory support to executive leadership on workforce-related matters
• Ensure Human Capital programs and frameworks support organizational transformation and future workforce requirements

Requirement

• Bachelor's degree in Human Resources, Business Administration, Industrial Engineering, Organizational Development, or a related field
• Master's degree preferred.
• 12+ years of progressive Human Capital experience, including at least 5 years in a senior leadership role.
• Proven experience leading Workforce Planning, Rewards, Compensation, Organizational Effectiveness, or Human Capital Center of Excellence functions.
• Demonstrated experience supporting large workforce populations, preferably 3,000+ employees
• Strong expertise in manpower planning, workforce analytics, compensation and benefits, and HR governance
• Experience within education, government, healthcare, retail, aviation, or other large-scale workforce environments is highly preferred
• Strong analytical, strategic planning, and stakeholder management capabilities

Preferred Qualification

• CIPD Level 7
• SHRM
• SCPGRP (Global Remuneration Professional)
• CCP (Certified Compensation Professional)
• PMP or equivalent certificates

Key Competencies

• Workforce Planning & Manpower Management
• Compensation & Rewards Strategy
• Human Capital Governance
• Organizational Effectiveness
• Operational Excellent
• Workforce Analectic
• Policy Development
• Strategic Workforce Management
• Stakeholder Management
• Data-Driven Decision Making