HC & Insurance Operations Processing Sr Rep

NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team.
In this Role the candidate will be responsible for:

• Processing of Professional and institutional claims
• Reviewing the policies and benefits
• Comply with company regulations regarding HIPAA, confidentiality, and PHI
• Abide with the timelines to complete compliance training of NTT Data/Client
• Work independently to research, review and act on the claims
• Prioritize work and adjudicate claims as per turnaround time/SLAs
• Ensure claims are adjudicated as per clients defined workflows, guidelines
• Sustaining and meeting the client productivity/quality targets to avoid penalties
• Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA.
• Timely response and resolution of claims received via emails as priority work
• Correctly calculate claims payable amount using applicable methodology/ fee schedule

Requirements:

• 3 year(s) hands-on experience in Healthcare Claims Processing
• High school diploma or GED.
• Previously performing - in P&Q work environment; work from queue; remotely
• Key board skills and computer familiarity -

o Toggling back and forth between screens/can you navigate multiple systems.
o Working knowledge of MS office products - Outlook, MS Word and MS-Excel.

Preferred Skills & Experiences:

• Amisys or Xcelys
• Medicaid and Medicare Claims processing experience
• Ability to communicate (oral/written) effectively in a professional office setting
• Effective troubleshooting where you can leverage your research, analysis and problem-solving abilities
• Time management with the ability to cope in a complex, changing environment