Head Barista

Head Barista Responsibilities

Head Barista — Job Roles and Responsibilities

1. Beverage Preparation & Quality Control

• Prepare and serve high-quality coffee and other beverages consistently.
• Ensure all drinks meet the company’s quality and presentation standards.
• Regularly calibrate coffee machines and grinders for optimal taste.
• Maintain a strong knowledge of coffee beans, brewing methods, and latte art.

2. Team Leadership & Training

• Lead and supervise barista team during shifts.
• Train new staff on coffee preparation, customer service, and hygiene standards.
• Motivate and guide the team to ensure smooth daily operations.
• Schedule shifts and manage barista assignments efficiently.

3. Customer Service Excellence

• Provide excellent and friendly service to all customers.
• Handle customer feedback and resolve complaints professionally.
• Promote special menu items and upsell products.

4. Inventory & Stock Management

• Monitor daily consumption and maintain adequate stock levels.
• Order coffee beans, milk, syrups, and other supplies in coordination with the manager.
• Track wastage and implement cost-control measures.

5. Equipment & Store Maintenance

• Ensure all coffee machines and tools are cleaned, maintained, and functioning properly.
• Report any equipment issues promptly.
• Oversee cleanliness and organization of the bar area at all times.

6. Compliance & Standards

• Ensure adherence to health, safety, and sanitation regulations.
• Follow company policies, procedures, and operational standards.
• Maintain accurate records of daily sales and reports.

7. Continuous Improvement

• Stay updated with new coffee trends, techniques, and products.
• Suggest menu innovations and operational improvements.
• Support management in achieving store sales and service goals.

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month