Head Barista

We are looking for a skilled Head Barista with excellent customer service skills and experience handling customer complaints. We need someone adaptable who can work as part of a s team. Someone who is enthusiastic about his job and committed to learning, who is hardworking, and can handle the team properly.

• Learning about brewing methods, beverage blends, presentation techniques and serving items to customers.
• Adhering to all food safety regulations and quality controls.
• Exceptional listening and communication skills.
• Ability to walk, bend, and stand for extended periods.
• A polite, engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
• Greeting customers and delivering excellent customer service.
• Preparing coffees and other beverages to a high standard of taste and quality.
• Making recommendations to customers and answering any questions.
• Coordinate orders for Junior Baristas and waiters to ensure a smooth customer experience.
• Manage orders for stock and coffee supplies.
• Maintain and clean coffee machines. Organize service where needed.
• Train and set standards for Junior Baristas and Wait Staff.
• Monitor and maintain hygiene and cleaning standards.
• Liaise with coffee roasters and management to ensure the smooth running of operations and delivery of quality products.

Job Type: Full-time

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)