Swing Shift Head Cashier: 2 shifts:7am-4pm, 1 shift: 11am-4pm, 2 shifts: 3pm-8pm
Night Head Cashier: 5 shifts 3pm-8pm
Days scheduled will Vary. Weekends and holidays a MUST
Position Overview
Livoti’s Old World Market is seeking a strong, team-oriented Head Cashier to partner directly with the Front End Manager in leading our front end operations. This role is ideal for someone who thrives in a leadership support position—working side by side with management to drive performance, elevate customer service, and maintain our signature high-energy, “over-the-top” culture.
Key Responsibilities
Front End Leadership & Team Support
- Work closely with the Front End Manager to oversee daily front end operations
- Act as a leader on the floor, ensuring alignment with management expectations and company standards
- Support and motivate cashiers to perform at a high level while maintaining efficiency and accuracy
- Step in as acting leader when the Front End Manager is unavailable
Customer Experience Excellence
- Deliver and reinforce exceptional customer service at every interaction
- Assist in handling customer concerns and escalations professionally and promptly
- Ensure a smooth, fast, and friendly checkout experience
Culture & Brand Leadership
- Help drive Livoti’s “over-the-top” culture by leading with positivity, urgency, and professionalism
- Set the tone for the front end by modeling strong work ethic and team-first mentality
- Reinforce company standards in presentation, communication, and service
Operations & Execution
- Assist in managing front end flow including register coverage, breaks, and line control
- Support cash handling procedures, register accuracy, and daily balancing
- Ensure cleanliness, organization, and overall presentation of the front end
- Communicate effectively with the Front End Manager regarding team performance and operational needs
Qualifications
- Previous cashier experience required; leadership or supervisory experience preferred
- Strong communication and interpersonal skills
- Ability to work collaboratively with management as part of a leadership team
- Excellent multitasking skills in a fast-paced environment
- Reliable, detail-oriented, and solution-driven
What We’re Looking For
- A team player who works hand-in-hand with the Front End Manager to lead the department
- A natural leader who takes initiative and supports both management and team members
- Someone who brings energy, accountability, and a positive attitude every day
- An individual eager to grow within the company and advance into higher leadership roles
Why Join Livoti’s?
- Strong focus on internal growth and development
- Be part of a passionate, family-oriented team
- Opportunity to build leadership skills in a fast-growing company
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person