Head Cashier (Babyshop)

As Head Cashier for the store you will need an eye for detail as you'll be managing all of the cashiers and registers in the store across all service points and all concepts. You will need to be fast on your feet as you move quickly between registers to assist with customer needs and aid other cashiers as necessary. You will also train all new cashiers on registers and ensure they meet the store customer service standards. You must know all store policies regarding coupons, discounts and payment methods. You will play a key role in Landmark's success which is based on the power of our people who thrive on challenges and growth, passion and compassion, intelligent risks and responsible decisions. بصفتك رئيس أمين الصندوق للمتجر ، ستحتاج إلى الاهتمام بالتفاصيل حيث ستدير جميع الصرافين والسجلات في المتجر عبر جميع نقاط الخدمة وجميع المفاهيم. ستحتاج إلى أن تكون سريعا على قدميك أثناء تنقلك بسرعة بين السجلات للمساعدة في تلبية احتياجات العملاء ومساعدة الصرافين الآخرين حسب الضرورة. ستقوم أيضا بتدريب جميع الصرافين الجدد على السجلات والتأكد من استيفائهم لمعايير خدمة عملاء المتجر. يجب أن تعرف جميع سياسات المتجر فيما يتعلق بالقسائم والخصومات وطرق الدفع. ستلعب دورا رئيسيا في نجاح لاندمارك الذي يعتمد على قوة موظفينا الذين يزدهرون على التحديات والنمو والشغف والتعاطف والمخاطر الذكية والقرارات المسؤولة.

• Ensuring the store delivers a personalized, friendly and efficient cashiering service

• Managing till balancing & administration activities in an efficient manner

• Helping to resolve customer complaints

• Training new cashiers

• Manage queue build up at the till point

• Show initiative in dealing with problems

• Be supportive, respectful and courteous to customers and other employee

• Assisting with other sales responsibilities as required

• Ensure cashiers are fully equipped to assist with & promote Shukran membership to customers

• Ensure banking cash is tallied and deposited in bank daily
  

• Consistently makes decisions based on customer needs

• Seeks customer feedback to investigate ways to improve customer experience

• Makes a strong positive impression on internal customers

• Actively requests feedback from internal customers and acts constructively upon both positive and negative feedback
  

• Sets and communicates clear direction

• Understands in depth what motivates and encourages team members and colleagues

• Trusts staff to deliver work once delegated appropriately

• Secures necessary resources and support
  

• Actively finds ways of improving the business through innovative thinking and ideas
  

• Positively strives to recognize, reward and retain effective staff

• Delegates effectively to enable staff to develop new skills
  

• Gathers feedback, reflects on own development and takes responsibility for it
  

• Works effectively with others to achieve shared objectives

• Contributes to sense of team and strengthens collaboration across departments
  

Basic Qualification /Education / Vocational Training: High School Diploma المؤهلات الأساسية \ التعليم \ التدريب المهني: شهادة الدراسة الثانوية

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.