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Head of Brand & Communications

New York, United States

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

Global Relay is seeking a Head of Brand and Communications, who will be responsible for driving the brand and communications strategy across internal and external audiences.

This role will build programs that reinforce our corporate strategy and brand positioning to attract, engage, and influence key audiences. This role will oversee a global team of brand and communications roles to create, execute, and monitor brand campaigns to amplify Global Relay's innovation and market leadership.

The Head of Brand and Communications will also develop and support internal communication strategies to keep our employees informed and engaged on key business objectives.

Your responsibilities:

Manage company brand and reputation through compelling, on-brand communications
Establish and drive a multi-channel public relations strategy
Develop storytelling and messaging that drives awareness, education, and engagement
Assemble and oversee a diversely skilled communications team
Develop branding initiatives, internal communications, and external media relations
Develop brand voice and maintain brand integrity across all platforms
Create and launch press releases and marketing campaigns
Track engagement across various platforms and make data-driven decisions
Develop and support internal publications such as newsletters, releases, email announcements, etc.
Manage a brand and communications budget
Manage external agencies as needed

About you:

Broad experience across all facets of brand activation including brand identity, messaging development, campaign design, and media strategy
Demonstrated knowledge and proficiency with PR
Impeccable copywriting and copy-editing abilities
Excellent verbal communication and presentation skills
Experience in stakeholder/analyst/community engagement and launches
Clear and concise communication with team members and senior management
Organizational, planning, and project/campaign management skills with minimal guidance
Strong and confident leadership skills
Bachelor's degree in English, Communications, Marketing, or a related discipline
MBA or advanced degree in Communications, Marketing, or related field preferred
10+ years communications experience
Experience managing digital content
Previous experience in B2B, large enterprise software industry and SaaS
Proficiency with Microsoft Office (Excel, PowerPoint, Word)

What you can expect:

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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