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Social Media Specialist (US)

New York, United States

Please Note: We are open to considering qualified candidates from across the United States.

Overview:

At Saje Natural Wellness, we're nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we're continually growing! As we continue to build our team, we're seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive.

We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.

At Saje, you’ll connect with a dynamic community and make a positive impact. Join our team and grow your career, alongside the most talented, hard working, and kind-hearted people out there.

The impact you'll make:

We’re seeking a creative, driven, and highly organized Social Media Specialist to help expand our presence on TikTok Shop while maintaining vibrant, engaged communities across our social channels. This role will focus on building a best-in-class TikTok Shop program, fostering meaningful creator partnerships, optimizing our TikTok Shop experience, and supporting broader community engagement. If you're passionate about social commerce, creator marketing, and natural wellness, this is your opportunity to help shape a growing channel in an innovative brand.

All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

What you'll do:

TikTok Shop Management

Identify, recruit, and activate TikTok Shop affiliates who align with our brand values, ensuring efficient sampling and commission structures.
Deliver clear, compelling briefs to creators, communicating Saje’s unique differentiators and value propositions to inspire high-performing content.
Personally nurture relationships with top affiliates to strengthen partnerships and drive sales.
Collaborate closely with the Growth team to test and iterate paid content and live shopping formats.
Build repeatable, scalable processes for affiliate onboarding, sampling, content testing, and ongoing support.
Manage the TikTok Shop presence: continuously optimize product detail pages (PDPs), imagery, promotional messaging, and merchandising.
Test and refine exclusive, channel-specific offers to maximize sales and engagement on TikTok Shop.

Community Engagement

Maintain consistent, engaging brand presence across all social channels, with a special focus on TikTok and Instagram.
Proactively monitor and respond to comments, direct messages, tags, and mentions to foster authentic connections with our audience.
Assist Social Media Manager with posting across social channels when needed.
Manage community moderation by hiding spam, flagging important conversations, and ensuring brand safety and tone.
Stay on top of cultural trends and social conversations to keep Saje relevant and engaged in key moments.
Implement pre-approved content strategies while exercising real-time judgment and creativity in responding to our community.

Ad Hoc Marketing Support

Support special projects and marketing initiatives that advance departmental goals.
Contribute to cross-departmental collaborations, ensuring seamless alignment and execution on shared objectives.

We'd love to hear from you if you have:

Minimum 2 years of experience in social media or influencer marketing, must have experience managing TikTok Shops or TikTok affiliate programs.
Proven experience in community management for consumer brands across multiple social platforms.
Demonstrated ability to build and manage relationships with creators, agencies, and affiliate networks.
Deep understanding of TikTok Shop’s ecosystem, commerce best practices, and content trends.
Strong written and verbal communication skills with an eye for brand voice and customer engagement.
Highly organized, adaptable, and comfortable working in a fast-paced, test-and-learn environment.
Passion for wellness, natural products, and delivering exceptional customer experiences.

Why Saje?

Here at Saje, we understand that joining a team is an important decision to make, so we want to be sure you're supported to do your best work.

The compensation range on average for this position is from $65,000 - $75,000 annually. Base pay is dependent on market location and may vary depending on job-related knowledge, skills, experience, and internal equity.

In addition to your base, we offer:

Annual bonus program
A hybrid way of working
Flexible work hours based on business needs
Wellness days to ensure you're taking care of your mental and physical health
Health benefits - comprehensive health, vision and dental packages
Paid sick days
Generous product discount
Full onboarding plan and onboarding buddy to help you settle in
Employee Assistance Program - 24/7 support, resources, and information available to you and your family
401K program
Paid time off to ensure you're resting & recharging
Product training to help you learn about the benefits and efficacy of our 100% natural products to support your own wellness journey

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Join our team!

If this opportunity sounds like you, please apply in the link below. Not sure you're 100% the right fit? We encourage you to apply even if you don't have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success, learning and development support, and help you to integrate seamlessly.

Saje provides equal employment opportunity to all employees and applicants, and we believe the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.

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