Head of Compliance Reviews & Investigations

JOB PURPOSE:

To Lead and oversee the organization’s investigation function. And to provide strategic oversight, set investigation standards and procedures, and build the capacity of investigation staff across the organization.

KEY RESULT AREAS:

• Develop, implement and maintain QF’s investigation framework, including policies and procedures, consistent with leading practices and aligned with QF.
• Manage the oversight and administration of the Whistleblower program.
• Lead, manage and supervise all investigations to ensure thoroughness, objectivity and compliance with due process.
• Establish clear protocols for triaging, assigning and tracking cases to ensure consistency and accountability.
• Serve as central authority for all organizational investigations and provide regular reports to senior management and Investigation Committees, as required.
• Coordinate with Human Capital, Legal, Compliance and other departments to ensure fair resolution of cases and enforcement of disciplinary or corrective measures.
• Manage, coach and develop a team of investigators, ensuring cases are progressed efficiently and to a high standard.
• Lead, plan and evaluate investigative strategies and operations, recommending improvements to optimize outcomes and efficiencies.
• Analyze and review findings from investigations to support the control enhancement and maturity of the compliance framework.
• Work with all levels of management to implement remedial measures or close gaps in internal controls identified in the investigative process.
• Monitor the performance of the investigation team and related activities on a continuing basis, making appropriate recommendations to improve effectiveness.
• Provide expert advice on investigation matters to senior management and key stakeholders.
• Other reasonable tasks as assigned by supervisor

MINIMUM KNOWLEDGE, SKILLS & EXPERIENCE:

• Bachelor’s degree in relevant field (Risk Management, Compliance, Law); or other fields such as HR, Public Administration, Psychology; relevant combination of education, training & work experience. A Master’s degree is a plus.
• ACFE Certification or other professional certifications such as CIA, CPA and ACCA required.
• 8-10 years of Investigative experience in a similar role, managing or conducting complex investigations in relevant areas of fraud, compliance, financial crime.
• Sound knowledge of Qatar’s legal & regulatory frameworks and standards.
• Extensive experience performing investigative work, which may include performing Whistleblower investigation or mediating Whistleblower cases.
• Analytical and investigative skills.
• Ability to work under pressure and commit to deadlines including the ability to manage multiple investigations across the organization. Demonstrate a commitment to team working. A high level of integrity and business acumen.
• Strong interpersonal and communication skills. Strong negotiating, presentation, and analytical skills Ability to be flexible, adaptable, and work in multi-cultural environment.
• Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage.
• Proficiency in ERP applications and MS Office applications. And strong knowledge in any other relevant software is an advantage.
• Demonstratable commitment to leading teams.
• Strong emotional intelligence and cultural awareness / sensitivity and discretion required.