Head of Data & Business Intelligence

Head of Data & Business Intelligence

Job Title: Head of Data & Business Intelligence

Department: Technology

Reports To: Head of Technology, AI & Systems

Location: Onsite – Pakistan Office

Job Type: Full-Time

Salary: $1,500 - $2000 USD/month

About Chai Vision

Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories—from fitness and wellness to home goods, pet care, children's products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit.

The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation.

Role Summary

ChaiVision is scaling rapidly across eCommerce channels, and the business runs on data — but today, that data has no single owner. Reporting is fragmented, SellerCloud operates in isolation, and there is no centralized BI architecture holding it all together. The Head of Data & Business Intelligence exists to change that.

This is a senior leadership role responsible for unifying ChaiVision's entire data and reporting ecosystem — spanning Dataself, Power BI, and SellerCloud — into a governed, reliable, and insight-driven infrastructure. You will lead a team of four data professionals, establish data governance from the ground up, and build the reporting layer that empowers Finance, Logistics, Operations, and executive leadership to make confident, data-driven decisions at scale.

What You'll Do

Data Infrastructure & Governance

• Own all data infrastructure, reporting, and analytics across ChaiVision — covering Dataself, Power BI, and SellerCloud
• Establish a data governance framework: source-of-truth definitions, data ownership, report standards, and access controls
• Own the Dataself platform strategy — ensuring it mirrors the SellerCloud model applied to reporting infrastructure
• Partner with the Head of Technology to align data architecture with ERP and integration roadmap decisions
• Interface with the Integrations team to ensure reliable data pipeline flow from Omnify and SellerCloud into Dataself

Reporting & Analytics

• Design and maintain the reporting layer that serves executive leadership, Logistics, Finance, and Operations
• Define and maintain KPI frameworks for each business function, ensuring dashboards reflect agreed definitions
• Build and manage an executive dashboard suite refreshed on a consistent, agreed cadence
• Translate complex data into clear, actionable narratives for non-technical stakeholders across the business
• Monitor data pipeline health, Dataself and Power BI report freshness, and escalate anomalies proactively

Team Leadership & Development

• Directly manage the Power BI Developer, SellerCloud Admin, Dataself Reports Developer, and Dataself Admin
• Build a high-performing data team through structured 1:1s, clear KPIs, and ongoing coaching
• Onboard and develop incoming Dataself hires, ensuring team capacity scales with business needs
• Eliminate single-point-of-failure risk across critical reporting roles by enabling cross-trained, documented coverage
• Foster a team culture of data accountability, documentation, and continuous improvement

Cross-Functional Partnership

• Serve as the primary data partner for Finance, Logistics, and Operations leadership
• Act as the internal authority on data definitions and source-of-truth standards across all business units
• Conduct monthly data quality audits, governance reviews, and stakeholder reporting health checks
• Conduct quarterly BI architecture reviews and KPI framework refreshes to ensure the reporting infrastructure scales with the business

Who You Are

• You have 5+ years of experience in data analytics, business intelligence, or a related field — with at least 2 years in a leadership or management role
• You have built and owned a BI function before — not just contributed to one
• You are fluent in SQL, Power BI, and data warehouse architecture; you do not need to learn on the job
• You have managed a team of data professionals and know how to develop, coach, and hold them accountable
• You understand eCommerce and supply chain data structures — orders, inventory, fulfillment, and channel performance
• You are a governance thinker: you care deeply about data definitions, source-of-truth systems, and report reliability
• You communicate insights clearly to non-technical stakeholders — numbers without narrative are not your output
• You are pragmatic and prioritize high-impact reporting over perfect architecture

Qualifications

• Bachelor's degree in Data Science, Computer Science, Business Analytics, Information Systems, or a related field
• 5+ years of experience in data analytics, BI, or a data leadership role
• Hands-on proficiency with Power BI, SQL, and data warehouse platforms (Dataself experience is a strong plus)
• Experience managing or overseeing eCommerce platforms such as SellerCloud, Amazon Seller Central, or similar
• Demonstrated ability to build data governance frameworks and cross-functional reporting systems
• Strong communication skills with the ability to present complex data clearly to senior, non-technical stakeholders

Tools & Systems

Dataself · Power BI · SellerCloud · Sage Intacct · SQL · Omnify · Amazon Seller Central · Walmart Supplier Center · Microsoft 365 (Teams, SharePoint, Excel) · Monday.com

Why Work With Us

• Competitive salary and performance-based growth
• Work in a fast-growing global eCommerce company with real ownership
• Collaborative, high-energy environment where ideas become action
• Opportunity to build and lead a data function that drives company-wide impact
• Holiday and birthday gifts — we celebrate our people
• Real room to grow as we scale

"If you thrive in a fast-paced, data-driven environment and want to make a real impact at a growing eCommerce company, you'll love working here!"