Head of E-Commerce

Head of E-CommerceSNYDER Golf USA

About SNYDER Golf USASNYDER Golf USA is a premier golf equipment and apparel company dedicated to delivering exceptional products and experiences to golf enthusiasts across the nation. We combine innovation, quality, and passion for the game to serve golfers of all skill levels.

Position OverviewWe are seeking a dynamic and strategic Head of E-Commerce to lead our digital commerce operations and drive online revenue growth. This executive role will be responsible for developing and executing a comprehensive e-commerce strategy that enhances customer experience, maximizes profitability, and positions SNYDER Golf USA as a leader in the digital golf retail space.

Key Responsibilities

Strategic Leadership

• Develop and execute a comprehensive e-commerce strategy aligned with overall business objectives
• Lead digital transformation initiatives to optimize the online shopping experience
• Set and achieve ambitious revenue, conversion, and customer acquisition targets
• Identify emerging trends and opportunities in golf e-commerce and digital retail

Operations Management

• Oversee day-to-day e-commerce operations including website management, product merchandising, and inventory coordination
• Manage the e-commerce P&L, including budgeting, forecasting, and financial reporting
• Optimize the end-to-end customer journey from discovery to post-purchase support
• Ensure seamless integration between e-commerce platform and other business systems

Team Development

• Build, lead, and mentor a high-performing e-commerce team
• Foster a culture of innovation, data-driven decision making, and customer obsession
• Collaborate cross-functionally with marketing, product, operations, and customer service teams

Digital Marketing & Growth

• Drive customer acquisition through SEO, SEM, email marketing, social commerce, and affiliate/influencer partnerships
• Develop personalization strategies to increase customer lifetime value
• Oversee conversion rate optimization (CRO) initiatives and A/B testing programs
• Partner with marketing team to ensure cohesive omnichannel brand experience

Technology & Analytics

• Evaluate and optimize e-commerce technology stack and platform capabilities
• Leverage data analytics to inform decision-making and identify growth opportunities
• Implement tools and processes to enhance site performance, mobile experience, and checkout efficiency
• Stay current with e-commerce technology trends and best practices

QualificationsRequired:

• 7+ years of progressive e-commerce experience, with at least 3 years in a leadership role
• Proven track record of scaling online revenue and driving profitable growth
• Deep understanding of e-commerce platforms (Shopify, Klaviyo)
• Strong analytical skills with experience using Google Analytics, data visualization tools, and e-commerce metrics
• Demonstrated expertise in digital marketing, conversion optimization, and customer acquisition strategies
• Experience managing P&L and cross-functional teams
• Bachelor's degree in Business, Marketing, or related field

Preferred:

• Experience in the sporting goods, golf, or lifestyle retail industry
• MBA or advanced degree
• Knowledge of golf equipment, apparel, and the golf consumer landscape
• Experience with D2C and omnichannel retail strategies
• Familiarity with emerging technologies (AI, AR/VR) in e-commerce

Key Competencies

• Strategic thinking with strong execution capabilities
• Data-driven decision maker with business acumen
• Customer-centric mindset
• Strong leadership and people development skills
• Excellent communication and stakeholder management abilities
• Entrepreneurial spirit and adaptability
• Passion for innovation and continuous improvement

What We Offer

• Competitive salary and performance-based bonus structure
• Generous product discounts
• Professional development opportunities
• Collaborative and innovative work environment
• Opportunity to shape the future of a growing golf brand

LocationRemote

How to Apply

Please submit your resume, cover letter, and examples of e-commerce growth you've driven.

SNYDER Golf USA is an equal opportunity employer committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or veteran status.

Job Types: Full-time, Contract

Pay: $84,000.00 - $120,000.00 per year

Benefits:

• Employee discount

Work Location: Remote