Head of Engineering (Asterisk / VoIP)

The Head of Engineering leads our engineering organization through a period of modernization, scale, and telephony-centric innovation. This role blends deep technical expertise with strong leadership to deliver secure, scalable, and high-performing software and telephony systems.

The Head of Engineering defines engineering standards, modernizes legacy components into modular architectures, strengthens telephony platforms, and embeds automation, observability, and quality-first practices across the delivery lifecycle. A strong background in Asterisk development and telecommunication systems is essential.

Qualifications & Experience

• Minimum Bachelor’s degree in Computer Science, Software Engineering, or related field—or equivalent hands-on experience.
• Minimum 15 years of experience in software engineering, including at least 8+ years in technical or team leadership roles.
• Proven hands-on experience in telephony/VoIP systems and Asterisk development (non-negotiable).
• Demonstrated experience using Python in backend systems or automation workflows, with exposure to AI/ML technologies being an advantage.
• Demonstrated success leading engineering teams in a product-based or platform-based environment.
• Experience modernizing systems for scalability, maintainability, and security—both in software and telephony domains.
• Background in telecommunications, contact center systems, or real-time communication platforms is strongly preferred.

Job Types: Full-time, Permanent

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Application Question(s):

• What is your Notice Period?

Work Location: Remote