Head of Enterprise Program Management Office ( EPMO)

About Commercial Bank Of Qatar

Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar’s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.

By Joining us, you’ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.

Join us in shaping the future of banking!

Job Summary

The Head of EPMO will lead the bank’s enterprise-wide program management function, ensuring successful delivery of strategic IT initiatives and business process transformation projects.

The Head of the EPMO role is pivotal in the bank’s digital and operational transformation agenda.

By ensuring disciplined execution and governance, the Head of EPMO will enable the bank to achieve efficiency, innovation, and competitive advantage in Qatar’s dynamic financial services market.

Key Accountabilities/ Responsibilities

• Strategic Leadership
• Partner with Business Leaders/Sponsors and Sr. Technology Leaders, to develop strategic roadmaps; deliver large/complex technology programs, and to ensure that end to end targeted business outcomes of the program are met.
• Oversee/manage all programs and projects comprising the change portfolio within the specified time frame and budget, Interpret, and translate strategic business requirements into EPMO services and projects.
• Ensure sound project governance across the project portfolio, including through relevant Steering Committees and within the bank’s overall governance framework.
• Act as a trusted advisor to executive leadership on program priorities and risks
  

Program management and Project Execution

• Oversee the full lifecycle of IT and associated business process change projects including - requirements gathering, solution design, architecture alignment, development, testing, deployment and post-deployment validation
• Ensure projects are delivered on time, within budget, and to quality standards
  
  

Governance & Reporting

• Manage preparation and provision of relevant management dashboards, executive reports and presentations to facilitate management decision-making.
• Manage the administrations of the Operations and Technology Committee, a senior executive committee that oversees formulation and execution of the strategic project portfolio.
• Embed a culture of proactive, disciplined project management, including early recognition and escalation of project risks and issues, through well designed protocols, and effective coaching of the EPMO team.
• Ensure that Regulatory recommendations are implemented effectively including the on-going measurement & monitoring thereof.
• Subject to appropriate challenge, ensure that Internal Audit, Legal, Compliance and Operational Risk recommendations are implemented
  
  

Stakeholder Management

• Collaborate with product teams, business units, IT, risk, compliance, and operations to ensure delivery alignment.
• Manage vendor relationships and third-party service providers.
• Drive change management and communication strategies to support adoption.
  
  

Team Leadership

• Build, lead, and mentor a high-performing program management team.
• Foster a culture of accountability, innovation, and continuous improvement.
• Develop talent pipelines and succession planning for critical roles
  
  

Key Competencies

• Addresses conflicts appropriately and builds production partnerships with business partners, and stakeholders to achieve targeted end to end business results.
• Financial Services business and technology understanding.
• Ability to manage a range of project types and complex business initiatives and change programmers
• Good understanding of performance management frameworks and tools in the delivery of business objectives
• Ability to juggle different projects/priorities and deliver high quality outcomes under pressure
  
  

Qualifications/ Experiences

Required Qualifications:

• Bachelor’s degree in business or equivalent.
• Certification in Project Management is strongly preferred.
  
  

Required Experience

• Requires extensive leadership and management experience
• Experience delivering major transformation programs, within a rigorous project management framework, in financial services
  
  

Why Commercial Bank

• Best Performing Bank in Qatar in The Banker’s prestigious Top 1000 World Banks Rankings 2025.
• Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
• An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
• Opportunities for Global Partnerships & International Exposure, connecting employees with global networks and perspectives.
• A focus on Employee Well-being & Work-Life Balance, ensuring a healthy and supportive environment for all team members
• Competitive Compensation & Benefits that ensure our employees are rewarded for their dedication and performance
• A strong Commitment to Diversity, Equity & Inclusion, fostering a culture that values every individual’s unique perspective
  
  

At Commercial Bank, we don’t just offer careers, We shape futures by pioneering digital transformation in Qatar’s banking sector, blending digital-first approach to redefine banking through innovative solutions.

Disclaimer

We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.