Head of Facilities Management

Job Purpose

The Head of Facilities Management is a senior
leadership position responsible for the strategic direction, operational
excellence, and technical oversight of all facilities within Fortes’s portfolio.
The role ensures the delivery of a safe, efficient, sustainable, and inspiring
built environment that supports the organization’s educational mission and
growth strategy. This leader will drive innovation in facility operations,
sustainability, and digital building management systems.

Direct
Reports

Assistant Facilities Manager, Supervisors,
Engineers, Technicians, and Service Providers

Strategic
Objectives & Organizational Impact

·
Align facilities management
strategy with Fortes’s broader organizational goals, supporting excellence in
education delivery through world-class infrastructure.

·
Ensure reliable and efficient
operation of all facilities, minimizing downtime and maximizing learning
continuity.

·
Lead the transition toward
greener, energy-efficient, and sustainable facilities across all sites.

·
Implement advanced Building
Management Systems (BMS) and smart technologies to enhance monitoring,
efficiency, and predictive maintenance.

·
Embed a culture of safety,
compliance, and well-being across all facilities.

·
Optimize operational costs
through data-driven decision-making, vendor performance management, and
strategic asset lifecycle planning.

·
Build a high-performing
facilities team through strong leadership, mentoring, and professional
development programs.

Key
Responsibilities

1.
Strategic Leadership

·
Develop and implement a
comprehensive facilities management strategy covering maintenance,
sustainability, risk management, and asset optimization.

·
Advise the executive team on
long-term infrastructure planning, energy efficiency, and capital investments.

·
Lead multi-site facilities
operations with a focus on standardization, efficiency, and service quality.

·
Drive sustainability
initiatives include LEED/BREEAM compliance, waste reduction, and renewable
energy integration.

2.
Operational Management

·
Oversee maintenance,
operations, and repairs across all MEP, HVAC, plumbing, electrical, civil, and
safety systems.

·
Ensure full operational
functionality of Building Management Systems (BMS) for monitoring and
optimization of energy and equipment performance.

·
Conduct regular site audits,
inspections, and HSE assessments to ensure compliance and performance
excellence.

·
Manage staff accommodation,
ensuring all units meet operational, safety, and comfort standards.

·
Implement centralized CAFM
systems for asset management, work order tracking, and reporting.

3. Health, Safety, and Regulatory
Compliance

·
Ensure full compliance with
UAE Civil Defence, Dubai Municipality, KHDA, and other regulatory bodies.

·
Lead emergency preparedness,
crisis response, and HSE awareness initiatives.

·
Conduct safety drills,
audits, and risk assessments to maintain the highest safety standards.

4. Vendor & Contract Management

·
Lead the procurement,
evaluation, and management of Annual Maintenance Contracts (AMCs).

·
Negotiate and optimize vendor
contracts for quality, efficiency, and cost-effectiveness.

·
Monitor and evaluate
contractor and service provider performance against SLAs and KPIs.

5. Projects & Construction Oversight

·
Provide technical input
during planning, design, and execution of construction, refurbishment, and
expansion projects.

·
Review MEP drawings, cost
estimates, and BOQs for technical and financial soundness.

·
Manage project commissioning,
snag rectification, and handover processes.

Job Specifications

·
Bachelor’s degree in Mechanical
engineering (mandatory); Master’s degree or professional certification (IFMA,
CFM, RICS, PMP) preferred.

·
12–15 years of facilities
management experience, with at least 5 years in a senior leadership role
managing large-scale, multi-site operations (preferably in education,
healthcare, or hospitality sectors).

·
Proven expertise in MEP,
HVAC, electrical, plumbing, and civil systems.

·
In-depth knowledge of
Building Management Systems (BMS), automation, and smart building technologies.

·
Strong background in
sustainability and energy efficiency practices.

·
Valid UAE Driving License.

·
Proficient in CAFM systems,
BMS software, and Microsoft Office Suite.

·
Excellent written and spoken communication
skills.

Key Competencies

·
Strategic and operational
leadership

·
Strong technical and
analytical acumen

·
Expertise in BMS and smart
facilities management

·
Budgeting, cost control, and
financial planning

·
Excellent communication,
reporting, and presentation skills

·
Vendor, stakeholder, and
project management

·
Commitment to sustainability
and health & safety excellence

·
Crisis management and
resilience planning

·
Ability to lead diverse teams
across multiple sites