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Head of Health & Benefits - CEEMEA

JOB_REQUIREMENTS

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Key responsibilities include:

  • Driving growth by retaining and expanding current clients, acquiring new clients, developing solutions to meet the needs of the broader client base, and curating strategic relationships/partnerships that drive value for our clients and the company.

  • Serving as a strategic advisor to and an escalation point for clients concerning H&B and broader HR issues.

  • Leading and developing a deep team providing broad-based employee benefits solutions.

  • Contributing thought leadership to the overall development of the H&B business, impacting both the geography P&L and WTW s global company brand and market share.

  • Leading transformation and integration initiatives, ensuring alignment of people, processes and systems across the region.

  • Championing a culture of excellence and continuous improvement, including the development and execution of internal audit and excellence change plans.

  • Ensuring the business operates within all relevant local regulatory frameworks, proactively managing regulatory risks, and benchmarking against industry best practices

  • You will be part of both the CEEMEA Leadership Team and the Global H&B Leadership Team.

Performance Objectives

  • Lead and execute strategies to drive business growth, expand client relationships, and achieve annual revenue targets.
  • Identify and pursue opportunities to cross-sell products and services, collaborating with sales and geography leaders.
  • Develop and manage budgets and plans to ensure revenue, profit, and market share growth.
  • Oversee delivery of Health & Benefits products and services, ensuring high standards of client satisfaction.
  • Establish robust governance frameworks and maintain a culture of excellence and compliance.
  • Ensure all business activities meet regulatory requirements and industry best practices.
  • Lead transformation and integration initiatives across the region.
  • Collaborate across teams and geographies to deliver multi-faceted solutions.
  • Partner with Talent Advisors to drive strategic staffing, development, and retention.
  • Foster innovation by developing new products and solutions to meet market needs.
  • Optimize operational efficiency in service delivery.

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