Service Receptionist

•Receive and process customer vehicles, enters data into SAP •Maintain in/out records •Manage customer representatives during vehicle drop-off and pick-up •Coordinate with the accounts for delivery notes •Facilitate communication between customers and respective Managers •Handle service appointments, inquiries, and follow-ups. •Coordinate between customers and service/technical teams. •Ensure smooth front-desk operations and prompt customer communication. •Support management in reporting and administrative tasks related to service operations.

•Excellent communication and interpersonal skills •Strong customer service orientation •Ability to handle inquiries, appointments, and complaints professionally •Basic knowledge of office software (MS Office, email, and scheduling tools) •Friendly, polite, and professional demeanour •Ability to coordinate between customers and service teams efficiently