Head of Operations

About 1% Club

1% Club is a financial education–led fintech platform focused on helping India’s middle class make informed money decisions and achieve long-term financial independence.

Built by Sharan Hegde and Raghav Gupta, the 1% Club began with a strong emphasis on financial education as the foundation for wealth creation. Through structured learning programs and a community-first approach, the platform established significant trust and credibility across a large online audience.

Today, the 1% Club leverages this trust-led distribution to offer regulated financial services and is actively building proprietary products that simplify investing, insurance, and everyday financial decision-making. Financial education remains the core pillar, while the platform continues to evolve into a comprehensive, full-stack financial ecosystem.

Company Snapshot

• Headquarters: Mumbai, India
• Team Size: 200+
• Annual Recurring Revenue (ARR): USD 10+ million
• Backed by Gruhas (Nikhil Kamath)
  
  

What We Do

The 1% Club integrates financial education and financial services into a single, unified platform.

Financial Education

1% Club Academy

• 600,000+ learners educated through live masterclasses across personal finance, taxation, insurance, credit cards, and investing
• 100,000+ lifetime members enrolled in a subscription-based learning model designed for long-term financial growth
  
  

Bombay Trading School

• 1,200+ learners trained through curated online and offline trading programs
  
  

Financial Services

Building on its education-led trust and large digital distribution, the 1% Club delivers financial services through its in-house application and regulated entities. Current offerings include mutual funds and fixed deposits, with additional investment and wealth products under development.

Key Verticals Include

• Personal CFO – SEBI-registered investment advisory services for high-net-worth individuals
• Pillow Insurance – independent insurance advisory focused on informed, long-term protection
• Reward Points Club – premium credit card advisory and rewards optimization
• Stock Recommendations – SEBI-registered research services providing data-backed equity insights
  
  

Compliance & Governance

The 1% Club operates under :

• SEBI-registered Investment Advisor (RIA) license
• SEBI-registered Research Analyst (RA) license
  
  

This ensures high standards of transparency, regulatory compliance, and user trust.

The Road Ahead

With increasing adoption of AI-driven personalization, deeper financial integrations, and new product layers such as goal-based investing and tax optimization tools, the 1% Club is positioned for strong, sustained growth.

The mission remains consistent: to help India’s middle class make better financial decisions and progress toward long-term wealth creation.

Role Overview

We are seeking an Hardcore Operations Lead who will serve as the single point of contact (SPOC) for all operational functions across the organisation, And who has scaled the startups from Ground Zero. The ideal candidate will ensure seamless execution, efficient data management, and smooth coordination between departments. This role is perfect for someone who thrives in a dynamic startup environment and can operate as a strong execution driver who takes ownership end-to-end.

Key Responsibilities

Ops Coordination Across All Verticals

• Act as the central operations bridge between all internal teams—Product, Content, Tech, Community, Finance, Sales, and Marketing.
• Work closely with the Founders to prioritize and execute strategic initiatives.
• Ensure every department’s processes, tasks, and deliverables are aligned and running smoothly.
  
  

Data & Reporting Ownership

• Collate, track, and maintain all operations data for weekly, monthly, and quarterly reporting.
• Build and manage operational dashboards (SLA tracking, task statuses, performance metrics).
• Ensure accurate and timely flow of information to Founders and Business Heads.
  
  

Execution & Process Optimization

• Drive end-to-end execution of operational tasks, new projects, and cross-functional initiatives.
• Identify inefficiencies and implement process improvements across teams.
• Standardize workflows and create systems that scale with the company’s growth.
• Possesses a strong understanding of digital operations, processes, and technology-led workflows.
  
  

Stakeholder & Task Management

• Ensure all teams are aligned with timelines, priorities, and SLAs.
• Track progress of all ongoing tasks and follow up with teams to ensure closure.
• Handle day-to-day operations issues with speed and clarity.
• Able to translate strategy into practical, on-ground execution across teams and functions.
• Demonstrates a straightforward, action-oriented approach with strong execution focus
  
  

Required Skills & Experience

• 5–15 years of experience in Operations, Program Management, or Generalist roles.
• Strong experience working in startups, preferably from a consultant background.
• Excellent multitasking, coordination, and stakeholder management abilities.
• Strong analytical skills with a knack for organising data and building reports.
• Ability to work directly with Founders and senior leadership with high accountability.
• Highly detail-oriented, proactive, and execution-driven.
• If you are from Fintech / Edtech / Background and build the start up from scratch will be an added advantage.
• If you have worked in Hardcore Operations and Excel the Startups do Apply
  
  

Apply Now!!!

Skills: digital operations,end to end execution,sops,process optimization,startups,data ownership,operations,process oriented,consultant background,data management,startup experience,strategic initiatives,cross functional initiatives,operation auditing,operations administration,stakeholder management,edtech,fintech,events handling,operations dashboard,multitasking,hardcore operations