Our client, an international investment fund with a 70-person NYC office, is seeking to add a Head of Shared Services/Procurement to help build out their US investment research.
Primary Responsibilities
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Provide strategic direction and oversight for enterprise service areas, including Information Technology, Procurement, and Facilities.
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Design and implement operational frameworks that can grow with the business, ensuring adaptability to shifting priorities and market demands.
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Lead, coach, and inspire functional leaders, fostering a culture of collaboration, accountability, and continuous improvement.
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Partner across departments to align resources, streamline processes, and eliminate redundancies for greater efficiency.
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Serve as the U.S. operations representative in global strategy discussions with the Head of Office, ensuring local needs are addressed within the broader enterprise context.
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Establish and maintain company-wide standards for tracking, managing, and delivering operational projects and strategic initiatives.
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Monitor performance metrics to ensure the quality, timeliness, and cost-effectiveness of services delivered by internal teams and third-party vendors.
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Develop integrated strategies for IT, Procurement, and Facilities that are tightly aligned with the organization’s overarching goals.
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Oversee facilities operations, including vendor management, space planning, office enhancements, and renovation projects to maintain an optimal workplace environment.
Qualifications & Experience
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Bachelor’s or Master’s degree in Business Administration, Finance, or related field.
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15+ years of progressively senior leadership experience in financial or professional services.
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Minimum of 8 years managing and developing high-performing teams.
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Proven record of aligning operational execution with strategic business objectives.
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Demonstrated ability to promote innovation and drive results while cultivating a positive, performance-driven culture.
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Strong organizational discipline with exceptional attention to detail and follow-through.
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Excellent communication, presentation, and relationship-building skills across all levels of an organization.
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Strategic, analytical thinker with a track record of solving complex challenges and delivering measurable outcomes.